Premier Inn Manchester Altrincham in Trafford

Booked for a 1 night get away, having stayed in many Premier Inns throughout the UK & always guaranteed a great stay. On arrival, place looks like a building site with scaffolding up, very dated rooms. We were giving a disabled room, nowhere to hang clothes, had to bend over to wash. We ended leaving and booking somewhere else. Not your standard Premier Inn!!...VERY DISAPPOINTED 😔

We had a much smaller room than usual at a premier Inn. Certainly not comfortable for two people for two nights and we still paid the same as others in full size rooms. No a/c and only a small window for light and ventilation.

Room was clean , large and beds comfy. Only wanted an overnight after a long trip to the airport for our holiday . Great price and very friendly service at the all you can eat breakfast

Good location with plenty of free onsite parking. Staff very helpful. It’s an old building; rooms could do with a refresh

Restaurant had no staff at the front to serve you, after finding our own way and sitting down it took lots of tries in the almost empty restaurant to find a waiter to make our order just to be told that they didn’t have any dinners leftVery disappointed with the service

Room was on the small side, tiny tv and no air conditioning. Tidy, clean, quiet and comfortable though.

Overall it is a Premier Inn Hotel; basic amenities, dated room and bathroom but a clean room to sleep in. I find it annoying that they don't provide any conditioner, and it wasn't so cheap that you could forgive that detail. The mattress was not great, it definitely sunk in the middle. However the pillows were comfortable and the room temperature was good.There was plenty of parking considering we didn't arrive until 10.30pm, which was great. Check in was fine and they are staffed 24/7 which I think is a must.It is not in a bad location, you would need a car if exploring the area.

I spent the night after completing Manchester marathon 3rd April 2022.This is the first time I have stayed in a premier inn hotel and not had a great experience of comfort and rest. I know what you are thinking, I had just completed a marathon so what do I expect?Let’s focus on what I did not expect. I did not expect to hear the sound of juggernauts rolling by and turning out of a junction and therefore waking me at random times (this is quiet impressive to be able to awaken me given my post Marathon exhaustion).In the morning I contemplated doing the classic British approach of “Must not grumble” yet no I remind myself I am in a premier inn and they advertise a goodnight guarantee or your money back.I hobbled down in the morning to talk to the receptionist about my experience and was given a number to call to claim my good night guarantee. I attempted this however of course it was not possible to talk to someone so I emailed my experience. To my bemusement I received a response stating my experience did not meet the criteria of the goodnight guarantee and therefore no refund.Oh dear what a disappointing effort from a reputable company. I do not want to dissuade you from staying in a premier in however, take a close look on Google maps and you can see the building is effectively two structures. One being part of the original old pub style building adjacent to the previously described noisy road. The other part is slightly away from this and looks more modern. It seems I may have been unlucky on being allocated a room which would maybe be perfect for someone with significant hearing problems. Maybe the good night guarantee team would enjoy a night in this room based on their current listening capacity.

They have what really matters: relaxed, friendly yet courteous staff; dependable service, facilities & food quality. Decor a little 'tired'. But more than made up for by the plus points, especially the pleasant staff!

Stayed at this Premier Inn for a night only as was watching Steelers vs Manchester Storm hockey. The rooms were decent. Facilities was good and the hotel was in a decent location. 10-15 minute walk to Altrincham centre & another 5 to Planet Ice.Only gripe I had that there was no wall socket close to bed to charge up phone but that's about it.