Rhode Island Coffee in Trafford

I have been to Rhode Island coffee house without any issues on many occasions, and so as my son was back from Uni we decided to call in for a bit if a treat.I am aware that there seems to have been a staffing issue and 3 of the staff appeared to be new.My son choose a toastie and a piece ofVegan banana loaf after it we got back to the table we joined that as it was the end piece it was dry and stale and therefore wanted it to be exchanged.However we were informed that they couldn't take it back because of hygiene requirements.I wasn't of course suggesting that they put it back out, as I don't believe it was fit for anyone to eat.( just wanted a piece that wasn't stale at over £3 for a small slice.)Really disappointed in the customer service which has never been an issue prior to this and spoilt a lovely afternoon out.

Decent coffee, pleasant staff, and good atmosphere and environment

I have tried this coffee shop twice and I was disappointed each time. The drinks are mediocre.

Killer hot chocolate! Real treat!This friendly cafe offers light bites, such as toasties, tea cakes, and other cakes.Relaxed atmosphere and happy staff.Coffee looks great, although - ultra picky alert - tea drinkers note their bag comes in the cup.Plenty of space in what looks like an independent - a lovely antidote to the usual chains.Ideal place to sit on a Sunday - it opens from 9am when others open much later.

Lovely atmosphere and staff, the young lady (manager) is just so cheerful and welcoming

Was really good. Great staff, good food and coffee in a warm and friendly atmosphere

A few things about rhode island.1. Very nice homie and cozy atmosphere and decoration2. All times i have been the quality is just top class.3. The staff extremely friendly and Agata an absolute star on producing quality coffee and also having a laugh and make you feel relaxed.4. Despote been busy the quality and service are top!Cant praise enough and from my observation,Their passion on the service they offer really pays off and reflects

Lots of good reviews but wasn't impressed. Not veggie sandwich option except cheese & onion & child sandwich was basic & unimpressive. Service appeared a bit chaotic.

Called in for coffee & veggie sandwich. The 2 guys, Alexander & Patrick (I asked their names) were brilliant. It was steadily busy and they were making drinks, food & cleaning tables all with a friendly smile and chat. I watched them interact politely with everyone and in particular Mums & children. I was very impressed and will go back again for that all important good service.

Nice atmosphere and great coffee. A good selection of sandwiches and desserts. I tried soup of the day (Thai chicken and noodles) and it tasted great!