Costa Coffee in Warrington

I am a regular here. I must be spending on an average 15 pounds every other day enjoying their sandwiches , sweets, coffee etc. For the first 4 trips I was not told about the Costa app and free coffee. In later trips I realised what I missed not knowing about the app. So that's one point.I know Im paying for dinning in. I request to slightly warm my food...brownies and sandwiches as well. Since it's cold inside and I like the warmth of the food. I was given it the first 4/5 times before. Today I asked for the same and was told the mayonnaise in my veg sandwich should not be heated. I informed there's no mayonnaise. I was then told 'something' in it should not be heated and heating it will cause 'cross contamination'( veg sandwich?). The brownie was passed through the heat not warmed enough.I have not enjoyed my interaction with most of the associates. They are curt and least bothered. But such a huge deviation in service and this was done without any apology just curt repetition of same words again.I have been very kind and friendly to the staff always requested with a smile and please though it rarely gets returned. Today there was a fan like blow coming out at the place I was sitting at the latter part of the day. I informed them that it's so much that I can't sit. The support staff said okay but it continued until I left which was almost an hour after I told them.Need I say...Will never come here again!Adieu Costa.

What can you say, Costa is Costa. Store staff here a pleasure to deal with. They even took my empty cup for the bin when I went through the drive thru.....it was a Starbucks cup

Had Flat white 😋 used my O2 Priority even better

Delicious coffee <3

Absolutely terrible service. We have a 6 man order almost daily, some dairy some non dairy milks (lactose intolerance) and the coffees are never ever right

Latte coffee from the machine, very nice.

Sort your Staff out! Absolutely disgusted that I had to walk out. Filthy look off the Barista, she didn't even acknowledge me to take my order! Instead some old lady barged in front of us and she spent a good few minutes talking to said Barista, felt completely ignored. Disgusting.

Very good I would recommend them if you like coffee ☕

After visting costa yesterday and standing i the queue a friend of 60 years old needed to sit down she sat at a available table with no reserve signs on it i was the told the gentleman in front had booked the table.. is this allowed at a coffee shop? And was told to move .. i am a military veteran and was treated like something the staff had trod in and was refused service i found this to be most insulting and you need to review your rule i am well aware of covid but this was outragous

Excellent service