Starbucks in Wigan

Always impressed with the coffee, food not so much 🤷‍♀️But that's just a personal choice, nothing wrong with it 🙂

Went through the drive through, whilst waiting, Rats in the bushes eating throw away left overs, disgusting needs to be cleaned up urgently.

Drinks took a while to arrive and a few of the tables were full of dirty cups and plates. The coffee did taste ok to be fair when it arrived

Nice staff , nice coffee and clean. What more can you ask for

Good coffee, very friendly staff. Would have been a better visit had the heating been working...

I have the upmost respect for customer service I worked in a cafe like this for 3 years myself so I know how hard it can be but you need to at least try to do your job. I would honestly give 0 stars if possible, without a doubt the worst ive ever been to. Waited over 20 minutes for a Soya Latte (1 customer in front of me, drive through being served by someone else so no excuse) there was just no sense of urgency what so ever. My latte was made with normal milk, when I asked if he was supposed to have done it with soya...he said "oh yeah dunno probably, you'll have to wait for me to serve the other customers and I will redo it". While I was in the queue, a couple came back with two stone cold lattes supposed to be hot, someone came back with a hot chocolate made with the wrong milk and also cold. A family ate all their food, rejoined the queue to buy cakes and ate those also before they had their drinks...told the girl in the queue about the rude boy and asked if he was new she just said "No he's not unfortunately he's always like that"...2 other members of staff just sat on a table having a natter. When leaving another customer told me she waited 25minutes last week for a frappe. Honestly laughable at this point dunno how its still open

You know what your going to get. Top notch service, a great variety of coffee and foodThe drive through is excellent.You can eat inside now.I love Starbucks coffee its just so tasty and silky.Obviously the cakes and warm sandwiches are awesomeYes its abit dear but its very good quality product.

Appallingly slow service (not for the first time either) and my partner had to remind the person serving that she was still waiting for one of our drinks. 30 minutes to get 2 very simple coffees is just not acceptable!

Very untidy. Tables needed cleaning, managed to find one clean table however this still had cleaning products on and a cleaning cloth, floor needed mopping and litter on the floor. Several cups and other items left from previous customers. Hygiene appeared not to be the best. It wasn't busy so little excuse for not cleaning. Very poor. Such a shame when you're looking forward to a good coffee.

Enjoyed a takeout Hot Chocolate with the Mr and Son.Quietest Starbucks I've been too. Clean and tidy inside and out.