Franklyn's Bar & Kitchen in Wirral

I went for a meal last week with a friend and next day when I checked my receipt I realised we had been charged for someone else's drinks as well as our own. I phoned Franklin's and spoke to Paddy the manager and he couldn't have been nicer or more helpful, to be honest I was expecting the bums rush as I suppose I should have queried the amount on the night, but I was way off the mark. I went today and was refunded the cost of the drinks we hadn't had AND I was given a £20 voucher as way of any apology. AND food was tasty,filling, good value for money and the cocktails were very nice also. Will definitely be making a return visit

Top tier cocktails and atmosphere.

Cannot judge fairly as I was there for a family wake (funeral). The buffet served was very good with a good choice for all diets. They serve Guinness, that's all I needed to know. Staff were very pleasant and efficient. Although when first arriving there was rush on the bar, service was very swift considering, after that service was immediate. Toilets were clean but upstairs, difficult for me, fortunately there's a disabled toilet downstairs.

Nice bar. Good atmosphere. Food awful. Eat before you go

Love it here. Great friendly staff and atmosphere. Serve meals too. We drank a good arrangement of cocktails 🍸 and they were spit on. Going to try some food next time.

Went to Franklyn’s on a Thursday live music night was on and it was brilliant!! Haven’t been to Heswall in so long and it was just like I remembered! Staff were brilliant and very attentive. Food was very nice and very quick service! Would highly recommend as I will be returning again soon!

FOOD POISONING-Firstly the menu has not been updated so when we arrived and given a completely different and very limited menu we were disappointed.-Waited around 50 minutes for our food, music volume was overpowering it was difficult to sit and have a conversation shouting to each other for almost an hour whilst waiting.-Food arrived & we were given 3 small sauces to share between 4 people..—WE ARE NOW CURRENTLY ALL VERY UNWELL! after eating at your restaurant we all felt sick within a few hours.I don’t need to explain what having food poisoning consists of, but don’t eat here unless you want to spend the next 48 hours in the bathroom.

I went to franklyns last week for a bite to eat and the food was amazing had the chicken platter and the server who I think her name was Ellie (who was so helpful) told me that a new menu was coming at the end of the month, and they have live music on every Thursday which Was a nice little bonus to our meal!! Would 100% recommend going to Franklyns for a great night out

Baby shower there today staff were fabulous the girl behind the bar gave me milk for grandaughters bottle nothing was too much trouble thank you

Came here for birthday drinks, the cocktails are amazing with such a variety that they offer, especially with the 2for1 cocktail happy hour. Also the food in here is top notch. They also have great staff in here, we were served by George most of the night and always made sure we had everything we needed. If you are looking for a chilled atmosphere this is the place to go.