Papa John's Pizza in Wirral

Rediculous how we are now in June 2022 and this shop will still not allow you to pay in cash because of COVID restrictions. Expect you to travel home and get your card. Not going to happen, so expect they've just thrown pizza away instead of selling it to me for cash

Cinnamon swirls where shocking. No icing hardly any cinnamon,nothing like the image basically dough balls. Pizza was dry

Ordered double pepperoni and I’ve seen more meat on a butchers pencil. One slice of pepperoni per slice of pizza should be considered a human rights violation.The other pizza looked like it had gone ten rounds with Mike Tyson before being spun in a dryer for ten minutes.

Ordered 3 times from here and got an incorrect item every time! My most recent order was wrong just because an item was out stock, yet they didn't bother to call me and ask what I would like as a replacement. The other reviews about the staff being rude are spot on, the guy on the phone is very unapologetic and doesn't care because he is "very busy with 300 customers", well now he has one less customer. I'm still waiting for a refund I was promised!Its a shame this branch is run by a rude person who lacks common business sense because I really like Papa Johns. Even if they could do basics like give you the correct order, the food quality here isn't as good as your usual Papa Johns, a person I live with won't eat from here but will happily eat at other locations. Do yourself a favour and avoid!

Not enjoyable whatsoever! Had the spicy veggie pizza which contained jalapeno and I'm presuming they are stored in vinegar as that's all I could taste.Was thrown together blindfolded too by the look it.Though I'd try this place but won't be doing it again.

First time ever I have thrown away a pizza meal. The potato things were stuck to the paper in the box by cheese burned to black and they were like sponge box fillers. The food was cold overcooked with texture like leather. Had to phone to chase delivery and then Inedible. No refunds! Ordered online. NEVER AGAIN

***UPDATE: Thanks for all the efforts for fixing this below, food replacement and missing parts of the order arrived too. Different delivery guy, but pizza was hot and yummy ****Not sure what's gone on today in the Bebington store, just had to send the delivery driver back with my pizza as it was cold already, missing half the order too. Tried calling the store but no answer. Not the delivery drivers fault really, he was kind enough to apologise for the short staff and wait and unfortunately has no way of processing refunds. He did offer a replacement but I could see he was in a rush, No idea whether I'll get a replacement tonight or a refund. Never had an issue until tonight with this store before and understand staffing issues can happen. I'll update the review in time depending on what happens.

We have always liked Papa John's, but food and service levels have dropped recently. Let the last couple of poor orders slide as "one offs" but this evening, pizza came late,it was the wrong order, delivery guy had rushed off so phoned the store, they were rude but said they would fix it after I phoned a second time, five minutes later delivery guy came back to take wrong order away, another five minutes later he called again with cold, partially eaten pizza.Phoned the shop again, rude service again but they said they would make another order and send out, still waiting after over an hour and a half later, they could be busy but you would expect them to want to rectify the issues quickly.Just phoned again they again said they would make another order and send out, have asked for a refund instead.The partially eaten pizzas barely had any toppings on and didn't get within 2inches of the edge.May still order from Papa john's but collect from a different store as this one has gone seriously downhill.

Not very nice, was ment to be stuffed crust also not hot was warm, and ment to have extra pepperoni just all round let down. For the price as well not cheap

Pictures doesn’t do it justice but very nice pizza. Very very nice and sweet delivery driver too :) happy on the wholeHUGE pizza ... good value :)