Seahorse in Wirral

Absolutely disgraceful service.. Four of us ordered at the same time 2 meals arrived after 20 minutes the third after 40 minutes and the last one after 45 minutes by which time I requested a refund and as I was at the bar my meal arrived. The barman asked what table we where on, looked over and said I couldn't have a refund for my wife's meal (40 minutes after ordering) because she had started hers. When I got back to the table my meal was cold,The young lady on the front door was very helpful and we all felt sorry for her as she was rushed off her feet,******DIABOLICAL******

Nicely updated/refurbished since our last visit. Dog friendly bar area is a winner. Drinks facilities much better now. Self service machine with free top ups. Could do with two machines though, I can imagine a big queue when busy. Nice atmosphere for a chain pub.

Met up with family for a meal. Looks great revamped. Food came out very quickly, probably too quick but that's not a negative. Food was good, staff were all very pleasent. Served by John at the bar, great guy to chat with. Overall very enjoyable.

Family pub. Short o. Staff, app did not work so had to order from bar. New decor is nice. Meal was OK but small portions

Just had a cracking brunch here, service was friendly, efficient and food was excellent 👌 our dog was made very welcome , a water bowl was brought over immediately. Thank you Marissa, Jodie and Holly.

Afternoon meal with grandson. Service good. Food quality poor. Toilets (Gents) need inspectingmore frequently to control strong odours. Will think twice before revisiting.

Popped in with kids after 9pm for some desserts before heading home, and we were welcomed without feeling like we were rushed.Bar and restaurant staff were lovely and helpful, going so far as to tweak an order made on the app, thanks to a friendly barmaid.The desserts we ordered definitely hit the spot - the reason I can't give 5 is because we didn't eat a main or stay for a prolonged period, but I'd be tempted to try some of the daily deals advertised.

I have been here only twice. One for a hen party and one without. The hen party was so good and we were really looked after but sadly the second visit, they were out of a lot of stuff and if you didn't order from the app, you were looking at a 15-20 minute wait for your drinks...I also overheard about the breakfast as there were 2 types from what i could see. one breakfast was only available between certain times which i couldnt see mentioned on the menu but it was on the app and the people who ordered didn't use the app so there was inconsistency. If there's certain times it may help having is visible for reference :)Really lovely location and staff are friendly.

On arrival the staff member was very unhelpful. We had a group of 7 people, 3 adults and 4 children. She didn’t try to accommodate our booking and couldn’t even give us a timescale on when a table would be available. She stated that a booking like us would take up too many tables. They were unwilling to take any bookings over 4. The customer service was terrible. I would suggest some good management.

Visited teatime today (26th Aug '20) for a family meal. We booked in advance because told we would need to otherwise we wouldn't be seated, but when we arrived it was eearily quiet. We were shown to table 27 and then given the Covid talk which was very professional. Ordered our meals. My steak arrived and the presentation was awful, my wife's curry looked lovely and my daughters was totally wrong. The waiter insisted it was what we ordered but my wife showed him the order on her phone that she had read out to the cashier so he had obviously misunderstood when taking it. Also no cutlery arrived with the meals so we were left waiting.Not impressed as I don't like cold steak. Cutlery should arrive either before or with meals. Waited a good while for the replacement meal to arrive.Also 2 of the meals should have come with onion rings but didn't. The other major problem were the flies. They were relentless. So much infact that my wife & daughter couldn't eat their meals. They need to have blue light emitters to curb the swarm. It wasn't even a hot day. God help anyone that gets table 27 on a really hot day because it won't be pleasent. Considering it wasn't busy, the service was terrible and along with everything else it doesn't entice us to eat here we won't be visiting again!😞😞😞