Chillies Indian Cuisine in Adur

Have always got our curry from Chillies as usually very good until now, ordered a delivery recently and was so disappointed, king prawn masala was tasteless and only 3 prawns! which were totally overcooked.What's happened Chillies???☹

1st time we have had a curry from here best one I've had in a long time .definitely going back

Wow amazing delicious food piping hot right on time the best curry outside of India well done chillies

One of my go to curry houses round the area but tonight I ordered at 18:50 to be told it would be 1hr 40 which wasn’t a problem. It’s now 21:10 with still no sign of when my curry is arriving. I’ve tried calling the telephone for it to be constantly on busy. I’ve now had to order another takeaway else’s where but paid double because of the time… I’m just so disappointed they could if at least called to say it would either be late or when I called tell me they are too busy. If the curry does at some point arrive I will be sending it back! Thanks Chillies! Oh and if I could leave no stars I would :)

Good quality Indian food, order was ready in 15 minutes to collect, good portion sizes and reasonably priced. Ordered 4 different meals and all were really tasty and well made. Can highly recommend!

Great food. Love the Thali. Friendly staff. Good opening hours (opens early enough for kids, not too late).

First time that we had takeaway from CHILLIES and the food was amazing. Chicken Masalla and Chicken Dansak with some sides. Food was really hot , service was quick and thoroughly enjoyed it. We shall definitely order again.

Rang 6pm to order a takeaway for 8pm, everything confirmed and no mention of possible delay. It's now 9:21pm..phone has been busy for over an hour now so clearly been left off the hook...2 old age pensioners left hungry, disgusting service! EDIT : The phone did start ringing but no answer for over an hour, the takeaway was delivered at 10:15 but everyone was in bed so was refused.

The food is nice enough and prices are reasonable. We found the customer service to be a tad lacking. Not particularly friendly on the phone, no warm welcome as we walked through the door and sent on our way without a smile. Maybe they were just having a bad day. Will probably try again.

Absolutely appalling customer service!!!We have been regular customers of Chillies for a while now and this is the second time they have forgotten to include all of our food we’ve ordered/ paid for.Tonight we collected our food and got all the way home to find they had forgotten a whole main course and side dish! We phoned them to tell them this and asked if they would deliver the forgotten items as we had guests round, and obviously due to it being their error. We were spoken to by an extremely rude member of staff who did not apologise once! Instead suggested we drive another 20 minutes back to them to prove we’d ordered what we’d said was missing and then hung up the phone. So even though we’d paid for the items and when we collected the takeaway they read our order back to us including what was forgotten they would not accept they were at fault!There lack of customer service is appalling and I would strongly advise you do not order them from them as they do not care about their customers. I know we will never be giving them our business again!!