Dominos - Shoreham by Sea in Adur

Still reduced menu and can't pay cash unlike every other company that has returned to normalcy. Just using covid as an excuse and it's pathetic to be honest. Sort it out dominos you're patheticEdit: what a hilarious reply. High standards and dominos shouldn't be in the same sentence lol. Bunch of clowns.

I Placed an order @ 19:39I phoned @ 21:05 asking if my pizza was in transit. Here I was arrogantly informed that I ordered my pizza @ 20:30. (I have screen shot of my order @ 19:39) :Fact: (also a screen shot of the call @ 21:05)15 minutes later a delivery person hammered on my door with my delivery, and I mean banging on my front door as if I needed to hear him from two roads up. The delivery was one hour and a forty five minutes after I ordered. (When ordering by phone, I was informed it would be delivered in about an hour)We order food from these companies because its convenient, and we order because we are hungry.This delivery/customer service was unacceptable.I live a 60 second drive from domino's, however, on this occasion we just fancied staying in, and being delivered to. We wont be ordering again.Sorry, but this was my experience with them.

I never used to go to dominos because it’s so expensive but it’s now part of my Sunday lunchtime every week. Friendly manager, drivers always have a smile. Customer service is 10/10. It’s brill and would recommend

I was really disappointed with the customer service at this Domino's earlier today. I made a mistake with my order. When I realised and phoned them to speak to them about this they were really rude and totally not understanding of the mistake I made. I asked them if this mistake happens a lot as I was really shocked by the way they were speaking to me, tone and manner etc, and they simply answered "No", which then made me feel really belittled. Considering this is a Monday night and happened around 5pm and I assume not very busy for them, I was really disappointed with how it was handled and their lack of service. I can 100% confirm that I will never use this Domino's again and it has really left me wondering if I will continue to be a customer at all!

i genuinely don't understand all the bad reviews, been ordering here for over 4 years and haven't ever had a single issue with my food. always warm and up to par

Order a pizza for collection on a Saturday. This place is completely useless. I had used a discount voucher, when I came to collect it had not been applied, then I realised that the pizzas were not correct, then when you get over that, you realise the meanest amount of rubish toppings have been used, the pizza is cold. In summary, an absolute rip off, cold, expensive, uselss staff.

Disappointing on this occasion, arrived to collect pizzas only to be told delivery driver had taken part of my order by mistake. So I waited for a new one to be made and raised concerns about the other part of the order getting cold. Was reassured that it was being kept warm but by the time I was home (5 min drive) the pizza was cold

Absolutely disgusting level of customer service! Waited over an hour and a half before ringing the store - the attitude and contempt displayed by the staff was unacceptable. Will NEVER be ordering from these lot again.

Terrible service last night waited two hours for delivery then drove to shop only to be told that the computer system failed and they could not do the orders no phone call also they told me the lancing shop was going to do the order when i phoned them they knew nothing about it result fifty pound out of account and no food went to papa johns. Missed the football

Hands down the worst domino's in the country!I'm pretty sure the mouth breathers on the sauce loose count when they sauce the pizza's!90% of the time it's cold.The drivers I'm pretty sure sit on the pizzas to try and keep them warm as the usually come smashed up and or dented 🤣 its an absolute joke!