McDonald's in Arun

Not impressed. Food either luke warm or cold. On my last visit, they had NO Big Macs NOR Choc Milk Shakes NOR Apple Pies ! Just the fries ! I made do with a hamburger but precious little of what I actually wanted ! Avoid this place if you want choice & a reliable In Stock gamble !

Went there 4:20am on the way home, was the only person there, guy on the order speaker in the drive through was very nice and dealt with our indecisiveness, however, we ordered two grand big mac bacon meals, 1 with extra bacon, what do we get? Well we have to wait ages to have them cooked, okay, no worries, get it, warm, not hot and NO BACON, now i'm already on the motorway again and don't want to turn back just for bacon, tried to ring them, ignored the call twice. How you can mess up a grand bic mac bacon burger with no bacon like that, especially when we were the only ones there, i don't know. Anyways, not happy that we paid nearly 20 quid for a meal, and didn't get what we asked for.

After receiving a wrong food ( mistakes can happened if they are extremely busy). The shift manager/supervisor sorted out the mistake in seconds. Excellent customer service.

I didn't see the inside, just drive through, and that was fairly efficient. 2 order booths, quick service, good food! Easy to maneuver in and out of the restaurant grounds.However, the only downside is that of you and to go in there isn't much parking. Given the minimal parking, it would be a challenge on a busier day. There was a B&M next door with a large parking area though...take from that what you will

The older waitress/front of house is a lovely person and always very friendly and welcoming.Unfortunately I had food poisoning from here once which I reported. I no longer buy that product and I've not had a problem since.It could be alot cleaner as the floor is often slippery and the tables could be wiped better.

This McDonald's is very busy around dinner times and the cars back up on to the road so I used the app to order. As a bonus I got 20% off as there was an offer on. It's the same food as any other McDonald's. Ordering using the app means you can just park up, park in the bay, enter the number in the app and they bring the food to you - brilliant! They were quick to bring the food, so all was good

Probably the best customers service of any McDonalds around.Can get very busy at drive thru.But has seems to be the problem of all McDonalds in Sussex that I have been too recently: Chichester x 2 restaurants, Arundel, Lancing, Brighton.NO MILK SHAKES SINCE 2021!! Watched a film about McDonalds and milk shakes were the mainstay product sold with fries and a burger.Now it seems you can never buy a milkshake. So the allure of McDonalds and inconsistencies across the company. For me I am loosing confidence in the brand in the UK.

Left Butlins and attended McDonalds prior to heading home, it was a Friday and was change over day so was very busy with possibly everyone visiting on way home and also people heading to the venue. So Fridays are possibly the busiest of days to visit, however we dined in and ordered via the app to the table and waited maybe 20 mins which I didn't think was too bad considering. Ordered again some drinks to the table prior to leaving and heading off.Overall food was hot fresh and tasty.. staff were helpful and apologetic regarding the wait time.Parking not so good at this venue.

Drive through was my experience, this is dreadful and not fast at all! The traffic backs up to the surrounding area and causes traffic jams! Make sure you check your order before you leave to ensure it’s correct

Went for breakfast as hadn't had a egg and sausage mcmuffin in a while.... .....must be shrink flation striking again as muffin was way too small and minimal butter on for the pork patties and egg. Tasted ok mind you so all good