Badsha in Ashford

I’m from London.i came hear ones a every monthMy friend take meals from Badsha there food was delicious but last Saturday food was very bad and poorI think they charge there chef

From the minute we walked in the experience wasn’t what we expected for a restaurant that has won awards!We were shown to our table and before we’d even sat down we’re asked if we’d like a drink and popadoms. There was no drinks menu even given to us by this point as well so how were to know what we’d like to drink? Within 3 minutes we’d already said once we weren’t ready to order and then another waiter came over and we said again that we were not ready, popadoms were put on the table within this time also with no onion salad or lime pickle..We shared a stater and then as my boyfriend was still actually eating his food, the waiter came over and said the mains were ready and began clearing the plates whilst he was still eating!Then the main course came.. my boyfriends food was lovely! But mine was absolutely awful, it was just tandoori chicken thrown into nothing more than a plain cream sauce. I’ve had a makhani curry numerous times, yes it’s a mild dish but this dish had no flavour, no spices and no effort actually put into it at all if I’m honest. We said the dish wasn’t what we thought so asked to swap for something else and was made to feel like I was in the wrong for not asking the waiter to explain the dish to me before ordering… I can only assume it was the manager that was shouting about us in the background, the only words we could hear in English were that he’s not accepting this and could make out the items we ordered including the bottle of white Rioja we had, this made it very clear it was about us.As a couple that work in the industry we could not believe the way the situation was handled, it’s was rude and careless. The whole experience felt rushed and we would certainly never recommend or return again!

Great service and great food. Would definitely recommend this restaurant

My son took us here for my mother in laws 80 th birthday, I knew by looking at the menu the food is going to be fantastic and was proved right as its owned by a Bangladesh family .everybody had great time .only sad part was we arrived at 8pm and only had the main course but we will be back soon to enjoy ghe rest of the menu .

Really nice meal, better than any recent Indian meals I've had. Staff very courteous. Toilets very clean.Very happy.

Really lovely food with amazing flavours. Staff were wonderful and very good prices. Highly recommended. Well presented dining area with very cosy decor. Definitely on my list to visit again. Thank you to all of the staff for a lovely evening.

Good food, friendly service, food was excellent as was.servie, highly recommended

Rang after 1 hour estimated delivery time when order still hadn't arrived. Food order via 'Just Eat' was "lost" due to an indecipherable reason. Literally live less than 5 minutes from the restaurant, yet the order took 2 HOURS to process. The worst part was that the person answering phone was so incredibly rude and dismissive despite their terrible service. When I asked about compensation, fully expecting a 10% off next order or some other standard practice for poor service I was greeted with an incredulous "What compensation!? You need to be patient. Not our problem" ...and so forth!? This restaurant needs a new person front of house. Such appalling and rude customer service. Wow.

I drive past two other Indian restaurants to get to Badsha. Most of the time their food is superb and staff are friendly and polite. We often get a take away and sometimes dine in. Best Indian in the area.

Hair in food, + very greasy.I would normally be giving this place a 5 star.But tonight came with good and bad feelings.We have always got our Indian food here, I use to live in the highstreet so this was a regular for us .But tonight was out first time Back in 2 years since we moved and had a baby . We got a take away as its our anniversary and wanted to share tonight with our daughter at home.But the food was not up to par.Firstly the chicken tikka masala and chicken tikka with no sauce was as always delicious.But that's where it stopped tonight.The veg rice was greasy and alot of potatoes,And not a full container of rice .The saag aloo was tasteless and greasyThe starter platter is not worth the money and was all very chew and greasy. Very small servings.The stuffed naan had a grey hair inside the dough so was thrown after taking just one bite.Will have to improve alot before I return again. Which is a shame as staff are very friendly and the restaurant looks amazing inside.