Cafe Giardino in Basingstoke and Deane

Well how impressed was I.....Adam thank you for all your help today. Lovely dealing with this chap who was extremely helpful in guiding us with their menus, specially the gluten free availability. His colleague was very helpful too, she went the extra mile to make sure all was happy. Received lovely portion dishes, service, presentation and quality were 10/10. Thank you Adam for a pleasant visit and we definately will be back. Thank you team Regards Deborah

Poached egg on white. It arrived swimming in water from the poaching but really the toast was sopping wet. Butter your own toast with very cold butter and eggs not poached in a poaching cup and therefore was poached yolk and a tiny bit of white. Really unhappy. Every other time I've had excellent food and service. I was just disappointed this time. I won't be going for breakfast again.

The place was clean and tidy but the girl behind the counter was not the happiest I’ve ever met, she proceeded to pick my slice of lemon cheese cake up with her hands free from gloves or any kind of cleansing after taking our money and giving us our change, I asked for another piece and pointed out what she had done she didn’t apologise at all.We also asked for sparkling water and got still !! This was changed but didn’t give us a good impression won’t be back any time soon .

I have become a regular at Giardino and take advantage of their loyalty card, with which you get a free drink every 10 stamps.I have had toasties and eggs, both of which were good; the scrambled eggs were excellent.My usual latte is always good and the service is friendly and efficient.

Really very friendly service, good food and reasonably priced. They were very accommodating with my dietary requirements.

Somethings changed here and not for the better. The business was not full and yet the FOUR people behind the counter were advising customers of a 45 minute wait? People were turning around and walking out. No one seemed bothered. We only wanted tea and a scone so stuck with it. Sadly the scone was stále and hard as nails. We watched them that were served bring there food back because it was cold but with no apologies. Not sure how I feel about all the staff, including those preparing food, not wearing masks and some of them not wearing gloves. Not sure what the rules are now but didn't look safe. One to avoid for the future i think.

I ordered a decaf mocha frappe to go. Where to start...firstly, the girl at the till didn’t know how to make it and was asking her colleague which couldn’t care less. Secondly the drink was overpriced for what I got. It didn’t come in a takeaway cup as I asked and it didn’t taste like a mocha. While waiting the waitresses and people behind the till were talking so loudly. Not a nice experience for a first timer

Great food but a little pricey. Lots of choice. Service is mainly good.

2 breakfasts came wrong, not what we ordered, further 10 minute wait for a cold breakfast. Eggs didn't seem to be fully cooked on kids breakfast, not a nice breakfast experience

Really friendly staff. The food is fresh and tasty, the offer breakfast, sandwiches, panini and more. Good range of hot and cold drinks. It’s fairly priced. There is plenty of space to social distance. Would go back for a tasty sandwich.