McDonald's in Basingstoke and Deane

Food okay today but if you have food or drink missing on your order and you phone up about the missing item. All the say it the 3rd party but who's picking the order item it the staff at mcdonalds not the delivery guy but they are quick to blame them.

Great food and polite staff. Food came out quick. Just a shame about the parking.

Busy, but still managed speedy table service and plenty of seating.

It was raining and there is no shelter where you order food and their gutters were leaking badly over the food pickup place. I got soaked. They laughed.

Henry’s was so rude his attitude is by far the worst I have ever encountered from this store is shocking his manager was present at the time.This little boy is representing a brand that he doesn’t even want to be polite to customers.The food was awful it was like they didn’t even want to take our order. Worst service I have ever received

Friendly and polite staff. Even when it's busy you still get your meal in good time. Food is great and chips are delicious and hot and fresh

Service was rubbish. The woman had attitude because I wanted to order via a real person rather than a machine. She basically ignored me because of it! Someone else came to serve me in the end and they were fine.

Ordered and waited. And waited. And waited some more as delivery rider's came and went. Food eventually arrived semi cold unsurprisingly. Better to drive 5 minutes to another restaurant. Won't be back.

They are usually on the ball and give good service but I just can't let this one slide. I ordered 2 BBQ Bacon stack meals both with regular cokes (one after the other so that they understood clearly what I ordered as it was listed on the receipt) but only got one meal and 2 cokes... It wasn't even busy there was just me and one other car didn't seem like they were busy inside either it was early afternoon so what gives?I know I should have checked the bag but there was a car right up behind me and I never had this problem with them before so how would I have known? Just a shame really couldn't be bothered to go back had too much going on.

2 visits recently, both had no queue at the drive through, both occasions asked to park up at the front and wait. 2 waiting bays and no car parking since a refurb, however 4/5 delivery drivers parked all over the place. The order was fairly simple, quarter pounder meal x2 and 2 hamburgers. Fairly standard. You would think that for one they would be already be cooked, so I wait. To be brought my food, I drove home which is close. The food on both occasions was stone cold. The first time I could say was one of those things, the second well you make up your mind. Seems ordering you food from online may get a better quality of service...