Rackstraws in Bracknell Forest

Cuisine: American

Where is Rackstraws?

🏠 221 Yorktown Rd, College Town, Sandhurst GU47 0RT


Pub-style chain serving up a menu of grilled meats and international favourites such as fajitas.

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Opinions

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Visiited for Mothers Day. Usually don't have any complaints. However, on this occasion, we spent almost 4 hours in the restaurant. There were extremely busy as, in my opinion, they had massively overbooked. Would have been far better to have taken at least 25% less bookings. The food may have then come out quicker, been far hotter and we would have got out after 1.4-2 hours. Seemed very unorganised. I will go back on a normal day, but will avoid at all costs on events such as Mothers Day. Gave 2 stars as one of the staff members really was trying her absolute best.

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The food was as expected from a beefeater in terms of choice, but I would say that the steaks were cooked very well and exactly as ordered. Service was friendly, although a little slow, but it was an extremely busy evening and it didn't cause any problems.

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My family and I had Sunday lunch here this past weekend and the food was amazing! Will definitely return. My only recommendation would be to add a spoon of bisto or thickener to the gravy as although tasty in the little jug, it was hard to taste when it was so watery and running all over the plate once poured. The staff were very polite and professional, however there was quite a wait from the time we entered, till we received our food. I'm not sure if the tables are assigned.. as we seemed to keep getting forgotten. 🤷🏽‍♀️ Saying this though, When we called for someone, they were always quick to respond and as I said, very polite. All in all I recommend the Sunday Roast.

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Beautiful and posh restaurant. Costa Coffee was amazing. Cold drinks available here. Hot drinks and alcohol available here too. Family friendly place. Huge sitting area. Toilets available here. Car parking readily available. Disabled Car parking nearby.

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It good was fine but we heard a lot of complaints from other customers, there was a function going on in the"Pub" area and it seemed that this put the restaurant staff under to much pressure. Better planning may have mitigated this.

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Very surprised as avoided here for the last few months as everything from decor to menu was tired. Happy to report that excellent decor, menu & staff. Very busy as a Friday night but staff were moving quickly but were cheerful and helpful. New menu had so many choices and we had salmon and a prawn dish with sweet potato fried and chargrilled veg. Will come back again soon

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I enjoyed my meals at Rackstraws, value for money. Staff were excellent not too long to wait for the food.They cover to a Gammon steaks, upto a Steak and chips 🍟, or even burger, plus anray what's on the menu. With a drink of yr choice from the bar. Even a cooked breakfast if you want to, if you are staying at the Premier Inn Hotel next door. Worth a visit

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Where do I start? Came here for a roast, arrived and was told there was no chicken, but everything else. Asked again when we sat down and was told the same thing and was assured that there was roast beef, so I thought great I love roast beef. Ordered drinks which took 15 mins to arrive, we ordered our food which was then told that there was no beef, if we were told this at the start we wouldn’t have sat down. Ordered some onion rings and halloumi fries which was sat on the hot plate for a good 10 mins until the waiter finally decided to bring them which was cold, we told the waiter and he said he would get them freshly made and the same thing happened again, also without our food. We waited45 mins for our food to arrive, which is a long time considering the restaurant wasn’t busy. The food was cold, vegetables were cold, gravy watery, potatoes looked like they had been dehydrated and sat out for days, and reheated over and over. Yorkshire pudding was stale, hard and crispy. The steak was lukewarm and bland, no flavour whatsoever. I look over to the kitchen and the chef is there on his phone. No one approached to ask us if everything was ok or if we needed anything. Appalling service, appalling food, definitely will not be returning. I’m surprised it hasn’t been shut down.

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Visited on 18th November 2021, First time here and I couldn’t fault it what so ever. Food was really lovely, I had a double cheeseburger and it was melt in your mouth.The two members of staff that was on duty in the restaurant were outstanding, polite, professional and so lovely. Would I go back? yes I would, if and when I’m in the area again.

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I ordered the surf and turf combo and my husband had the BBQ chicken and ribs. My meal, the surf and turf was terribly disappointing. The steak was dry and pretty tasteless. The 2 shrimp I got, the skin was burnt onto the shrimp itself and it was a chore to separate it, along with it also being tasteless. I'll be honest, this was my first time having scallops but I'm pretty sure they were also bland. The only thing from my plate I really enjoyed was the 5 pieces of calamari I got.My husband's meal was better than mine. The chicken was moist and seasoned. The ribs were also enjoyable. I'm glad at the very least he was content with his order.Upon entering our waitress was rushing us to order as her shift was ending so we didn't feel particularly welcomed. However another waiter took over for her and he was very friendly and polite to us which made our visit there a little better.Our visit there was just borderline okay. The food is a gamble either way but sadly I left there disappointed with the food. I probably won't patronise this establishment again.

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Frequently asked questions about Rackstraws:
Yes, at Rackstraws you can make a reservation using Beefeater.co.uk.
If you have any questions, you can contact Rackstraws by calling 01252 878181.
In Rackstraws they specialise in american cuisine.
747 customers of Rackstraws have given it an average rating of 3,5.