Costa Coffee Brighton Western Road in Brighton and Hove

This is a really big branch that we chose because we have a 9-month-old baby and it's buggy-friendly, but for some reason there's only one high chair. It was in use when we visited, so we had to try and feed our child on our laps while our food and drinks went cold. The staff were friendly and apologetic, but there was nothing they could do to help.

Best latte in town . Staff friendly and always welcoming

Ordered an oatmilk latte and was overcharged but as it was busy and I was in a rush I didn't argue over 45p.Having said that, coffee was good and service was quick

I am sometimes going to this coffee shop to get a drink and I am happy with drinks, services and staff.

It's quite dark and border line gloomy inside and there was no soap in the toilet however the coffee is delicious as you would expect and the staff were very friendly and helpful..would probably have my coffee to go next time.

Service above the norm.It's just a regular Costa. What makes this one superb was the service from a chap there called something like Cidas- couldn't make out his name badge. Tall, short brown hair, glasses.If you are his boss and are reading this then please note he was EXCEPTIONALLY polite, helpful, friendly and alround nice. It made our visit memorable even though it was just a Costa visit.

Not busy. Ran out of filter coffee in the machine as my wife's cup was made. Offered her half a cup, we said 'no'. Then offered to bring a full fresh cup to our table which never arrived until we had to go an ask for it. No offer of sauces in our heated sandwiches and my Latte wasn't that hot either.

This place is very noisy, very busy and my coffee was warmish, not hot. The person serving was friendly and nice. There is no loo paper and getting a paper napkin was a chore. We had to ask for the loo code as it wasn't given at the time of purchase.

Quite good for a . Not great coffee, just okay.

This is a good and busy Costa with pleasant, friendly and helpful staff.When it is open, the upstairs seating area is a great place to sit and work, with several power sockets to keep your computer, tablet and phones going.Downstairs is definitely more busy and not great for working or making calls.