Dragon City Chinese Takeaway in Canterbury
Where is Dragon City Chinese Takeaway?
🏠 Canterbury CT1 2NA
Opinions
Oby E.
The food from here is always really good. They never disappoint and always on time.
Ian S.
Expensive and bland. After 3 tries I'm not going back.
Sean P.
Ordered food saturday night after an hour waiting for confirmation I phoned the shop to be informed they haven't even started cooking my order and would take another 40 plua minutes. I cancelled my order and before i could put a complaint in they hung up on me.
Tyler H.
Rude service on the phone, told me they were going to hang up when I had an issue with my order.Despite advertising they'd deliver to our area, they called to change their mind.Waste of time essentially! Don't advertise you deliver to our area if you don't.
Ianthe K.
A joke. Waited 2 hours (order placed at 6:30) and still didn't arrive. Called and was told it would be another hour so cancelled it. Expected us to wait 3 hours without letting us know.
Mica M.
Got a takeaway late last night was excellent. Great service staff was incredibly polite thank you so much Spicy tofu was to die for Great place to go
Thom
Very bland food. Quoted almost 2 hours for delivery when I live round the corner so I collected instead. I asked if I could get an extra bag of chips for the delivery fee and they charged me the 30p difference. Hella petty.
Monica B.
I placed a big order from here and my duck was green which meant I couldn’t eat it. One of the dishes was also incorrect and the chilli squid was mostly batter. I called the restaurant and told them I was happy with the rest of the food, however, the quality of those dishes was not satisfactory. Rather then resolving the issues, they tried to argue with me on the phone until I said I have not touched the three dishes because of there quality and that they could come and collect it if they did not believe me. They sent an employee who came to collect the food and he was so rude and was raising his voice as soon as I passed the packaged food into his hand. He refused to give back the correct change until I had to call the restaurant and they had to resolve it. The fact that the food had not been touched and the way they handled my complaint was extremely poor. I would not have even asked for a refund if they handled the situation politely on the phone because I am a regular customer and I had placed a big order. Yet, they were rude and not understanding, customer service was so poor that sadly I won’t be ordering again.
Kevin H.
Ordered a takeaway to be delivered, it was absolutely delicious and arrived on time. Highly impressed with the food and the excellent service from their staff. I wouldnt hesitate to use Dragon City again. Well done to all concerned. You deserved every star awarded. ⭐⭐⭐⭐⭐
TIA T.
I was so disappointedI ordered special fried rice without pork inside and thé delivery time was very long and I live minutes away and the food arrived and the food was cold and there was pork in my special fried rice. They took a long time to rédeliver my rice and on delivery the deliver asked for the rice with pork in it to resell again which is very gross and my food was so cold.For all the wait over 2 hours I was not even given a free dish or fortune cookie to say sorry but they asked for the dish back.It’s not worth it.
Leave a comment:
-
If you have any questions, you can contact Dragon City Chinese Takeaway by calling 01227 766327.
-
In Dragon City Chinese Takeaway they specialise in chinese cuisine.
-
67 customers of Dragon City Chinese Takeaway have given it an average rating of 3,2.