Imperial Garden in Cherwell

Lovely food thank you.

Best Chinese in Bicester I think. The Orange Chicken is very nice actually tastes like chicken and the orange sauce is perfect (unlike some) and the duck is absolutely delicious isn’t pure fat! Chips are quite dry though and some times delivery takes a while.

Website says 45 min delivery.1 hr 40 mins,to arrive but only after 1 hr 10 mins I called them. They claimed the driver had already left.30 min drive to me later (10 mins tops) it arrivedNo apology from owner on the phone and driver said he only just left. So owner lied?1st experience as well as my last.

I've been ordering here for the past few years, the food is nice and prices are reasonable but on far too many occasions I have had to ring them up to find out where our food is as its been way over an hour, and most of the time it's clear they've forgotten our order, as it literally arrives 10 minutes after I call to find out where our food is. If it keeps happening we will go elsewhere.

Sadly we ordered a basic chicken ball dish with rice, chicken balls smelt of fish, and were very hard and the rice tasted like it had been in the fridge for far too long. I never complain, but as a regular customer of 4 years, I phoned up to explain, hoping they would put things right as I have ordered this dish many times. But no, because 'no one else had complained' on this particular day, they weren't prepared to entertain there may be a problem! That in itself is a warning. When the food is good, all is well, but when its poor don't expect them to put it right.

Used to absolutely love this place and ordered from here all the time. Unfortunately the last few times we have ordered from here the food really hasn’t been very nice at all. Sadly the food has really gone downhill and I’m afraid we won’t be back 😞

Did a £60 order waited 1 hr and 30mins order arrived and it was cold , food a lot to be desired will not order or recommend to anyoneRuined a Saturday night birthday celebration .Lucky to have given a 1 star

Food was kind of ok when it eventually came. My order took over 2 hours to come! When I ordered it said 1 hour to be delivered, I waited 1 hour 20 mins and rang up and got told it would be another 25 mins so we waited. 2 hours and 20 mins from ordering, our food finally arrived. I'd love to know what took so long to cook and deliver such a simple order! Apasaloute joke!! Will not be ordering from here again, we might die of starvation by the time its delivered!

The Special Fried Rice was poor quality, unlike previous orders & the Prawn Crackers tasted stale. It could not be eaten. If you try to resolve any problems with your meal then be prepared to face opposition & arrogance, without curtesy. It's the worst customer service I've ever experienced from a food establishment.

Totally disappointed! Ordered the double cooked pork and the sauce looked, felt and tasted like congealed fat, I just couldn't eat it. spring rolls were over cooked and the chips were under cooked. Definitely won't be ordering from here again.