Jay Pur in Cherwell

Small and modest but good food and quiet atmosphere

We have used Jaipur for over a decade now as our go to Indian take away, and although the food is nice, over the last 12 months pretty much every delivery arrives with items missing. Despite numerous apologies and promises, despite them knowing we are regular customers, along with a second delivery of the missing items, this will be the last time we order from them. Food good, customer service awful and would avoid them for delivery services.UPDATE: FEB 2022. So me being quiet the fair chance type of person, we decided to give them another go, a few months had passed and we hoped things had changed so we ordered delivery.The good stuff: so the food arrived quiet promptly and the food was very tasty, however!THE BAD STUFF: the containers were only half full and yet again there were items missing. (Rice and Mango chutney) We called the restaurant and after initially trying to convince them we were not lying and them checking the bill, they agreed it was short. They then proceeded to say they could not deliver the items as their driver was busy, and said they couldn’t refund. Their solution was to say next time we order just mention it was short and they will not charge for the rice and chutney. Unbelievable! I asked what if the person taking the order next time isn’t aware or doesn’t believe us. All we were told was it’s ok.It’s pretty safe to say that we won’t be using this place again and the best thing to happen would be it closed for good. They don’t deserve anyones business. The way they treat customers now is as bad as their ability to deliver what they were paid to deliver.When you think something can’t get any worse, it clearly can. If anyone can make a recommendation for an alternative restaurant I would be grateful. PLEASE PLEASE BE VERY CAUTIOUS IF YOU ORDER FROM THEM, EXPECT TO BE DISAPPOINTED AND YOU WILL BE SATISFIED.

We have been regular customers of Jaypur and recently when we have ordered items have been missing. On Saturday we were looking forward to our meal and one of the mains was missing! I phoned straight away and they said they would send one out - they did and it arrived 30 minutes later. By this time it was too late and ruined our meal. The chicken in the other meals was tough and the food was cold. I contacted them and asked to be refunded but have heard nothing. I never leave google reviews but felt this one was needed. We won’t be ordering from them again

Very disappointed, booked a table downstairs but was told to go upstairs, freezing cold ,no heating except a tin can heater .Waited a hour for main foodAnd that to was cold .Shame on you jaypur 😔

I was few times in this restaurant and really enjoyed, but today I was massively disappointed when they told : "we don't have high chair" it's ridiculous one high chair in IKEA cost £10..... I'm not back again

Very dry meat, not much flavour, beer was flat and tasted like it was out of a bottle that's been left out overnight on the radiator. Belly did not like it. Such a shame. I never leave Google reviews but this one was needed.

Wonderful food great service and friendly staff, complimentary drinks a surprise, will gladly recommend !!

Came for my 30th. Had to wait 1hr 45 mins for food to be served. Absolutely disgusted as could of gone anywhere in banbury but chose j purr . Really upset. Also it took 30 mins to get a drink!

Absolutely appalling. Food was cold, mostly inedible, salad was ok. King prawn puree sadly missing any sign of king prawns, maybe four pieces of chopped prawn which would barely make one. Served on top of a doughy thing, uncooked and vile. King prawn butterfly no better, overcooked chewy prawn covered in cold greasy batter. I didn't even attemptthe onion bahji

Took my girlfriend out for dinner here after I finished work. I had chicken tikka madras, she had butter chicken. The tikka madras was perfect, I can't complain at all! The flavour was intense and very spicy (as I like it) with the chicken cooked to perfection. Unfortunately my girlfriend was a bit disappointed, since the chicken was a wee bit chewy. Otherwise, we had a nice time.