Sainsbury's Cafe in Chichester

Dirty floors, tables and cutlery.Staff moaning about how busy they are… only two tables taken in the whole place.Very poor attitude.

Not always very quick in getting your meal to you and, sometimes, the meal is quite cool instead of piping hot. This is due to lack of staff.

On the few occasions I’ve been here for lunch there has been a wait in the queue at the cafe. You often get to the front of the queue to be told it's a long wait this is fine if not in a hurry but often I’m on a lunch break so don’t have 45 minutes to wait.The last time I was here was no exception to the above, there was one person taking orders and one making drinks I ordered quickly but was told my jacket potato would take 40/45 minutes so I just had a latte had had to get back to work. I then waited 20 minutes for a latte!

I'm used to waiting in the queue at the Sanburys cafe in Chichester and then being told it's a half hour wait but then again I'm not in a hurry. Today was the worst I've ever experienced ... Only one person taking orders and making drinks means I waited 20 minutes to order.... I have now been waiting for 50 minutes for my Avocado on toast and the people next to me ordered over an hour ago!!!Tables are not being cleared.... it's an absolute shambles. Manager should be sacked... At the very least, customers should be told if there is a severe staff problem then you can choose whether to wait or walk. Felt sorry for the poor lone girl taking the orders and even sorrier for the young man bringing out food and being harassed by disgruntled hungry customers..... I know what I'm talking about...I used to run a busy cafe myself!Every Saturday morning is busy so no excuse!!! Are they just cooking to order instead of using common sense!

They can't cope with their busy periods. Always understaffed and generally badly managed. Second time now that I have seen shoppers asking to see the manager, the first occasion people were asking for refunds. It used to be convenient but we won't be using this cafe again.

The food was cold, tea was Luke warm, the service was slow with a 30 minute wait, the sausages looked under cooked and I would have liked to have buttered my own toast. Over all it was horrendous, will never use again.

Mixed bag... thoughtful staff but soggy beige food if you choose the bean burger.. jacket potatoes generous and good, paninis bit dry. Just needs a bit more thought and management

We waited a longtime to be served. And had to ask for our toasted sandwich not very good this time. There was also inexperienced employee on the till which was making the 20 minute delay in the queue.

We waited 40 minutes for our food, the Cafe is seriously understaffed on a busy lunch time. Food was good when it finally arrived but would not return.

Just love our lunches here. Good choices & very reasonably priced. Staff are lovely & always smiling. Quite good place to people watch too now that the wall dividing cafe & supermarket has been halved.