Arabica Coffee House in Crawley

I usually have a good experience with this coffee shop. Good coffee and cake and I like supporting independent local business. Today however was different, rude waitress with an attitude. I ordered a cake and she entered something else which she said was the same price. I pointed out that it's not and she made face obviously annoyed as she has to give me a refund and spoke to a colleague. Next time, do your job properly and don't get mad at the customer because you're lazy so do your job properly.

Stunning food , the Oreo waffle with chocolate sauce and cream and vanilla ice cream.Banana and toffee waffles with cream and vanilla ice cream, they were the most delicious taste great portion size for price , friendly helpful staff. Was a great dining out experience while out shopping. 😁😁👌

Had breakfast here first time. Lovely tasty breakfast (ordered Arabic breakfast), nice looking cafe, friendly staff.

My favourite cafe in Crawley! Very welcoming & friendly staff in a cosy setting, a very clean cafe. Highly recommended!

I stumbled on this place and loved it. The coffee is super-delicious - really good, the croissants were nicely warmed and the staff were sweet. I felt very welcome. Forget the big chains - go here for an authentic coffee shop experience.

I usually go to Starbucks (which is right next to this cafe) but stopped going to Starbucks as the staff there just don't know how to make coffee...it's well below par!Tried Arabica Coffee for the first time as a replacement (almost 2 years ago) and have never looked back.#Coffee#The coffee tastes flavourful and is never burnt.The range of coffee available will give any other coffee establishments in the town a run for their money.#Food#The food is delightfully tasty - the way in which the food looks, tastes and is presented to you genuinely puts the bigger coffee chains to shame - this is how it's meant to be done. They also have a great patisserie selection, my personal favourite are the pistachio cannolis (yum! 😋).#ServiceService has always been prompt.#CleanlinessThe hygiene in the cafe has always been on par. Can't fault them - please keep it up. Makes the entire experience more enjoyable and I've become a repeat customer because of it (one of the reasons).Overall, highly recommended - you won't regret it.

The most WONDERFUL family run business. Delicious coffees, fruity smoothies and incredible pancakes to share with the family. A welcoming environment with friendly and helpful staff. We are so glad we headed to Arabica Coffee rather than our normal Starbucks. Thank you!

I have stopped going to this cafe due to the awful customer service. It's a shame as I really enjoyed the arabica coffee / beans and their Moroccan Meloui.I don't like to leave bad reviews but the lady serving at the till was extremely rude and as though she is doing you a favour by taking your order. Hopefully, the management takes steps to train staff adequately if they intend to have customer's through the door.

Please change/train your staff ( girl at till taking orders). She was extremely rude and not hospitable at all. The coffee, food and the Manager are all good. However if the front facing staff treat customers like this, you will loose the reputation eventually.

If you like chai lattes, this is an amazing place for you. There is the choice between 7 of them. They all have great flavour with one of the spice highlighted (vanilla, cardamom or ginger for instance). The decoration is nice with a modern wood style. The cakes and donuts are good too for an affordable price.