Papa John's in Crawley

Really good pizza good size this medium almost as big as pizza hut large. Toppings are right to edge fully recommend

Thank you Papa John's! We always order Papa Johns when we fancy pizza as it never disappoints but tonight's was exceptional.usually I can stop at half and eat the left overs for lunch but tonight I couldn't stop myself from stuffing the whole pizza in one sitting. The base was super crispy and the veggies lovely and fresh. My husband loved the veggie sausage and peperoni, full of flavour and of course the famous garlic dip. Thanks for doing so many veggie and vegan options. Fab service from your new guy on the phone too and speedy delivery. Thanks x

BADLY RUN STORE! AVOID! Order never arrived. Started to get concerned after a couple of hours by which point the store had shut. I'd tried phoning and got no answer. Ended up contacting customer services via Twitter who advised to give up. Contacted them several times for a refund but I've been ignored and haven't received my money back. This place has bad reviews for a good reason. If Papa Johns allow a store to be run so badly I'm never buying from them again. I suggest you give this branch a miss.

Undercooked pizza, had to put it in the oven to make it edible. They always forget part of the order, last time it was the drink, they said to mention it next time we ordered and they would give us a free one but when we called they "had no note of this". Guy on the phone sounded lost, not sure he knew where he was

Always been very happy with my pizza in the past but what has happened!? Serious Quality Control is needed ASAP!! I won't be back anytime soon! Only really ordered for the special garlic sauce..(which has also changed for the worse!)

Wish I could leave 0 stars on this, absolutely shocking service as ordered a couple of extra large pizzas and asked for a thin base in both which we order on a regular basis, but got thick bases instead and the toppings were undercooked. When I called to query the order was told there is no replacement or refund and the guy on the phone was not interested. Papa John's have lost out on a regular customer as I will take my business elsewhere going forward.

Orders used to arrive quickly and piping hot - but not now. My last 2 orders have taken over an hour to arrive and were borderline acceptable for warmth. Not up to their usual standards. Have lost faith and won't be ordering again.

Shocking service! My order turned up more then an hour after a placed it, had to ring them up where is the order because the tracking was showing it has been already delivered when it wasn't! The person on the phone was very rude and couldn't give a proper update and the drivers attitude was terrible too!Do not order from these people if you want to save your money!

Thank you for offering Mexican pizza in PapaJohn's the staff members is professionally end quality and I will prefered to all my friends Thank you

Do not order from here if you have respect for your money, the driver told us we had 5 minutes to come outside or he’d leave from the first time he called us ! And when I went outside within 2 minutes the driver lied and said he went back to the shop because he didn’t get paid enough to wait around, after making us wait another 40 minutes the driver turned up with cold food and had been sitting around the corner the whole time. We called the shop to request a refund and to return the food the cashier told us they don’t do refunds and then we asked to speak with a manager we got told the manager said he doesn’t want to speak to us. WHAT A JOKE OF A SERVICE FROM PAPAJOHNS