Must Have Kebab and Pizza in Eastleigh

I use this kebab shop all the time I know the owner wellhowever tonight 7/1/21 I asked for medium doner and chipswell done!!! I am so upset got home with the food hungryand totally put off the meat was stone cold how can they serve food like this ??? It is second time it happened to me the only time it is good when the owner is at front watching. Really upset my night.I called up and a refund will be given but I have to go back in even though paid by card check your food before you leave!!!!

Wow, never have I ever had to deal with such rude people. My order was cold and they got my order wrong, when I phoned again they kept dodging my calls. Someone said they’d send it out again, waited over an hour, had to phone up yet again and they said they won’t be sending anything out.Don’t order from here.

Customer service from here is dreadful, have ordered previously and when food arrived some was missing, phoned up and were accused of lying, no offer to refund and no apologies.Food from here is below average anyway, always cold and chips are like cardboard, do not order.Also 9/10 they get the order wrong

Ordered a Doner Wrap tonight and asked in the comments for no chips in the wrap. Got the food delivered, and it turned up with chips in the wrap. I wouldn’t mind, but the chips this place serve are so dry. Also ordered extra garlic Mayo and asked if that could be put in the wrap, food turned up and sure thing the garlic Mayo was put in a pot on the side. Not the first time this has happened, won’t be ordering from this place again

I cannot believe people have rated this highly. I ordered pizza's which were awful. The bread base tasted wrong along with the pepperoni. I order from Pizza Hut and from Sainsbury's and thought I would try a local pizza place rather than Eastleigh. Will not be using these again.I will

We have always ordered from here and always rated it as good. But the one time the order arrives wrong we get questioned and treated like we were in the wrong even got laughted at by the pratt on the other end of the phone. Never again u deserve your 1 star rating hope you go bust. Must have hair in your food idiots good luck its only a matter of time for you fools!

Just ordered a chicken wrap, a 2 meat kebab and 2 chicken nuggets meals for the kids. Absolutely delicious. Epic portions. Great fast service. I ordered perfectly easily on line and I opted to collect and I had a confirmation email for the order and a second email telling me what time to collect. So easy and the food was so delicious 😋

Awful ! After using this place for the last 3years I’m now not a customer based on 1 persons attitude . I , like many am a creature of habit and order the same thing every time. So when the order came through wrong , no problems just ring them up and it will be sorted , nope ! Basically I was wrong he was right and was made to feel like I was deliberately making it to gain a freebie as they asked for the old meal back , unreal ! So that’s my money going elsewhere, good luck in the future with that attitude.

Ordered online ,delivery due at 7,12 ,turned up after a phone call to see where it was an hour later ,unfortunately not what we had ordered !!Full refund asked for, not the first time this has happened !!Used to be good, but seems to have gone downhillVery disappointing

Every time I order from Must Have the food is delicious, fresh and hot. I have a takeaway that is around the corner but these guys are consistent, always deliver on time and friendly to boot. Keep up the good work Must Have! :)