The Orangery in Eastleigh

Came in at about 12:50 to get a quick lunch, when ordering we were not informed about any food waiting times nor was there mention of a delay. The resteraunt was not busy and there was very few people sat outside. We sat down and ordered a salad, and 2 egg Florentine along with a few iced coffees. The food was overpriced for what we received with the total order coming to £15 per person. It took over an hour and 10 mins for the food to come to the table and no apology was given. They didn't even say sorry for the wait, and we weren't told about a wait in the first place. We weren't offered a discount or refund at all despite the very poor, slow service and subpar food. Very poor and wouldn't reccomend this place to friends and family unless they sped up their service in the future.

Beautiful nursery but still waiting 45 mins later for 2 Deli sandwiches, had to cancel and get refund as had to get back home in time to pick up from school, Mum did get a free bit of cake....shame normally pretty good

My daughter treated me to a birthday lunch today at The Orangery, looked a lovely place. I ordered a jacket potato with Brie, cranberry’s and bacon. When it was served up we both remarked at how much bacon was layered on top of potato but seems this was to hide the fact that the potato was old! It was off colour and had a rubbery texture. I sent it back saying sorry but this isn’t quite right… they came back with another plate where potato was fresh and fluffy… I cannot believe how they allowed the first one to be served… even though second one was fresh there was hardly any bacon or cheese served with this one… so potato was rather bland. A young man did come to table to say chef apologises before the second meal got served but no one came up to check meal was ok after we had eaten. Very disappointed and my daughter was very upset as this was her birthday gift to me. Not sure I will return.

Lovely cafe in the garden centre, on the pricer side but food arrived quickly to the table. You order and pay at the till. I was recommended the fresh mint tea, but sadly they didn't have any mint left, which seems a little odd for a cafe in the garden centre, (I appreciate they are probably different companies).

LIterally shambolic experience on Fathers day. completely ill prepared for any number of people for brunch- huge queue to order, flustered staff, waited an hour to get our food and gave up. got our coffees- depite asking twice whether mine was oat (as per my order) they insisted it was only to trundle over to say it was in fact dairy. Complained tried to get money back for food that never arrived. They said they issued a refund to my card- nothing has been returned. They have not replied to my email so ive now paid £27.80 for NOTHING. Avoid at all costs

Always very busy when we come here, food is fantastic, very tasty and great value for money, cakes look fantastic with a good selection. There always seem to be some kind of mix up with somebodys' order to the wrong table but it usually gets sorted quick and with a smile. Will be coming back.

A truly fabulous experience from start to finish, highly recommend to anyone. Staff lovely, food delicious. Tonnes of parking. We had a private room and really recommend this experience - very immersive!

Amazingly cute brunch/lunch/coffee place. Such gorgeous décor, very pretty garden centre bits. The food was outstanding! Brunch platter was huge and delicious! Biscoff, pancakes, berries, syrup all beautifully presented. Then eggs Royale which was cooked to perfection. The service was initially very good then quote slow as it got busier. Would 100% recommend! Easy parking, masks recommended indoors.

Very nice ambience, incredibly nice waitress, couldn't have been any more helpful & polite. The only let down was my lunch. The Melting Leek Macaroni had far too much mustard in it!!! There was no mention of mustard in the ingredients. There should have been a herb crust but there was none & the mustard totally overpowered the dish. I wasn't able to eat much of it unfortunately. But on a positive the cake I had for dessert was absolutely scrumptious.

A beautiful place with a lovely afternoon tea. The staff are very friendly and very welcoming. We can see they are extending their facilities so we shall be going back to see the changes they have made and make a couple of garden purchases