The Greyhound in Elmbridge

Last year we were raving about this pub due to the lovely food and garden. We came back a couple of times this year and found that the quality had gone down, whilst some of the dishes were far too small. Today was the last straw.First up, the vegetarian (falafel) roast. This was passable but last year it was brilliant. The roast potatoes were undercooked and there were only two of them, whilst I couldn't taste any cheese in the cauliflower cheese. But the nut roast (veggie version, not vegan) was the real showstopper. Everything was boiled. Maybe call it a nut boiled in that case? It was apparently boiled because the standard roasts were cooked in goose fat. OK but you can still roast in oil. And my vegetarian roast still had the roast potatoes, so I guess it wasn't vegetarian after all? The nut roast was incredibly bland with no flavour whatsoever, it tasted like something you'd feed a dog. Disappointed that our local has gone so far downhill.

Visited on a quiet monday evening, the small bar area soon filled and we headed to the garden where we sat undercover with a heater. Lovely food, the sharing platter (scotch egg, croquettes, pigs in bacon and pork scratchings) was fab and a great starter between 3. A lovely spot on Kew Green

Lovely meal. Did but unfortunate that we were not able to have our dog in the upstairs eating area which we were not aware of when we booked. They were fully booked so could not be moved. This meant we had to take it in turns to look after our dog! Aside from that the meal was lovely and the staff very friendly.

5 stars for this amazing sunday roast.Not only the food was delicious but the service from the entrance until the end was impeccable! Valentino really took care of our table and especially of our little one. We had a great time, the vibe is good, service is great and the roast is to date the best I've had in london. We had the ultimate sharing plate and it was huge! Thank you Greyhound we will be back!

Good chips and a pleasant dining room upstairs. The outdoor area at the back is also quite nice. It's still pub grub, but it's decent! And the waiters were always nice when we visited.

The booking process and communication can be very difficult. Recommend you call to secure a booking rather than email.Sunday Ultimate Sharing Board is incredible, plenty of meat, really tasty and I'd definitely go back for that alone.Quite a small pub but loads of space out the back with heating and cover from the rain

Shocking from start to finish - firstly we chose the place because of the menu, arrived to find a very small limited available amount of items - when questioned if this was the only menu they said yeah sorry! No explanation before or why it was reduced.Service is good at the start then they forget about you, we ordered drinks which came promptly but then we ordered food from the limited menu. 3 Wagyu Beef burgers, 3 “Vegan” bean burgers (see pics attached) 2 of us being vegan and 2 vegetarian it was the only option anyway. Imagine our surprise when these vegan burgers arranged - all with bacon and cheese and one even with extra bacon and cheese!!!!! When we questioned the waitress she really couldn’t understand what the problem was and told us that was how it comes!!!! When she eventually got a senior person involved they explained vegan to her and she rolled her eyes and took the food away - no apology - we then waited a further 45 mins for the new burgers to arrive. The beef burgers were swimming in grease and juice from the pickles but had a good flavour. The greatly anticipated bean burgers when they finally arrived had some apparent smashed avocado, which must have been half an avocado thinly spread amongst 3 burgers and almost non existent. The salsa was fairly laughable, when we asked the same waitress where it was she pointed us towards a 5 pence piece worth of red sauce that was on the base of the burgers, take a look at the pictures and you just might spot it, she advised us that salsa (her definition and explanation to us) is basically Tabasco sauce if we didn’t understand and as it’s so hot they didn’t put much on at all because nobody likes it - we asked for some more to give a bit of flavour to the dry patty, and she again explained that it’s simply Tabasco and too hot to eat a lot, again we asked for more to give flavour, 30 minutes later and after asking 2 more people she brought us back a tiny portion of what we believe to have been sweet chilli sauce mixed with Tabasco and tasting very cheap - enough for 1 person between the three. We asked for mayonnaise for the overcooked fries and they brought us something that tasted of sour cream at its best. We politely declined desserts and requested the bill in the hope that a small apology or token gesture would be offered for the shocking experience and service but instead we waited for 35 more minutes and then was presented with full bill including service charge. Not wanting to stay any longer we paid and left promising to never return and we advise that you don’t bother either - disgraceful in the current climate

Popped in with my mate for a cheeky beer, neck oil, table service good, staff arrived complimentary tachos, of course we stayed for a second pint, love venue, dusk across kew green, beautiful from pub window.

Had a fantastic roast lunch here today. Staff were nice and friendly. Will definitely be visiting again soon.

Lovely dining room and food beautifully presented however the beef was rather tough and unpalatable which was disappointing. My roast pepper & tomato soup was tasty but my friend ordered mussels and I'd almost finished my soup when the waiter said that there were no more mussels left. Perhaps the kitchen was just having an off day.