Papa John's Pizza in Fareham

I'm only putting 1 star up because of the poor staff I feel sorry for that work at the fareham branch ...This place is normally dirty ....management have no idea how to run the place and are thieves ........still trying to get paid for the hours I done whilst I worked there ....But the normal delivery and kitchen staff are great

Had many problems with papa John's Fareham ! No1. Appalling customers service with foul mouthed ,unhelpful rude staff ( Joshua and Sarah). No2. Missing items. No3. Burnt pizza. No4. The 3hr wait to only be given the same thing that was cooked 3hr earlier! And only when told that someone will come to the shop did our Missing item turn up but by this time unedible. The staff have no regards for the customer and need urgent training or sacking? Head office offered a large pizza which we can't claim because our food will be sabotaged as like before by Joshua and Sarah who take pleasure in doing so! I will not waste another penny with this store until the staff have been changed? They can not be trusted! They have no care for the job they do nor the people they serve. If you don't believe me , then try them yourself

I had an order placed and I phoned up to inquire about my order. A lady named Sarah was so rude! She took the phone away from her ear mid-way me explaining things and she starts saying to Josh and these other male colleagues in the background "Who is this? Who the f- is this?" and they all began laughing repeatedly and finding the situation hilarious.

Order turned up nice and hot. Unfortunately there was a pizza missing. Delivery girl Olivia got straight on to her manager and sorted it. 30 mins later Olivia turned up with the hot and fresh missing Pizza. Thank you Olivia you're a star

I don't even think the option for a thin pizza base is this thin. We ordered cheese stuffed pizza and normally its 2-3 times thicker but this has happened several times now. The pizza looks more depressed than me so come on. It's definitely not worth £24 and the manager was unhelpful and didn't seem to care.

I've ordered here a lot and I constantly find bits of toppings from other pizzas on my pizza (meat/cheese on a vegan pizza). On a collection I noticed the pizza cutter was very dirty and they obviously don't clean it often. If you have dietary restrictions I would avoid this place as they clearly aren't bothered about cross contamination. When I rang up to complain they were polite and offered a replacement which was appreciated, still I'd rather they cleaned their equipment more often. I will be ordering elsewhere from now on.

Update: wish i could give this place 0 stars, my vegan pizza has REAL sausage on it and my partners bbq pizza has NO BBQ sauce on it at all, not a drip.Furthermore the guy making the pizzas dropped a tray on the floor and placed it on the side and not in the washer basket, generally avoid this place if you can.Pizza was over cooked and very dry, almost as if it was cooked earlier and re heated a few times and garlic bread was burn around the edges and very over cooked.Added an extra star because they offered a new pizza however I would have to drive down their myself and wait while they made a new one.Generally avoid, this isn't the first time this has happened here.Speedy pizza is better.

Just ordered pizza from Fareham store at 10pm sunday evening. The store is open until 11pm. We got our pizza just after 10:30... we had a bite each and our mouth was straight away on fire. Dont get me wrong we love spicy and we eat habanero sauce and other hot dishes, but on our pizza were covered with chilli powder so thick we couldnt eat more than a bite we also ordered a dessert I was scared to try because if the same upset worker who made our pizza made our dessert as well God knows what is in it.... we used to love Papa John's but that was it for me... there is no chance I ever order pizza from here. I would like to believe it was a mistake but out pizza was covered with chilli powder under on over the cheese .... The delivery guy was nice we tipped him £2. I will return the pizza tomorrow to the store .... if I coud give zero rating I would, soo disappointing.

Tried Papa John's as an alternative to Dominoes, was delighted to see they have more veg and vegan options. First order with them, wrong toppings. Second order with them wrong toppings... complained to them now that both times I've ordered with them they have delivered me wrong pizzas... they kindly gave me a voucher for a free pizza. Use the voucher some months later for the free pizza... delivered with wrong toppings. Pizza is good as long as you dont care about eating what you ordered and just want pizza....

Called up on Thursday lunchtime, phone answered immediately. Spoke to helpful guy on phone so ordered 3 pizzas, sides, Drench drinks and yummy cinnamon scrolls. Fast delivery so piping hot and best pizza we have had in ages. Delivery guy very polite.