HArBAR Kitchen, Bar & Terrace in Guildford

First time in HarBar and my waitress was Charlotte. She had a lovely personality, looked very presentable- stated she was fairly knew but she was still able to advise me on the wine and meal selection. She was always happy to go find out about something if she wasn't entirely sure and even when it picked up in the evenings she managed to gauge all customers and provide an efficient service - even allowing customers to just relax and chill after finishing their meal or drinks.Had afternoon tea, and dinner at HarBar - which was very delicious, full of flavour and presentable.Need to return at some point to try the lunch menu

Fantastic place, great food, beautiful decor but mostly fabulous staff and great service

Were tired after an early wake up and along day of travel and decided to try the hotel restaurant. It is a lively place with a dj and great music and a good ambiance. We enjoyed a few drinks and thereafter ordered the tagliatelli, a goat cheese starter and we really enjoyed the dishes. The service was personal and interactive although we had to wait a while before our orders were served.

Prior visit was good, latest was a disaster. Food generally good (club sandwich was the only let down this time and would not recommend at all) but the service is non-existent truth be told. It really was bizarre and disappointing - ignored, condiments and sides delivered once we were finishing and we had to clear our own plates. I recommended it to my party, what a regret.The only saviour in the end was that our complaint was taken seriously by a manager who was not even responsible for our table - her manager, who was meant to be looking after our area was keeping a low profile it would seem.Good Food, Terrible service. Front of house is letting the rest down. What a shame.

Ordered two medium-rare steaks - one was well done and the other was raw. Got two new steaks one was rare and the other was swimming in blood. Didn’t enjoy the taste of the steaks either.It was expensive and not worth the money.The manager was also quite rude but the rest of the staff were really nice after what happened.Good atmosphere and cider otherwise!

Very disappointing this evening. Was met at the waiting point, shown to a table however after waiting 20mins we had to leave as no one came to take our order. Although covid 19 surely has restricted some operations, the invisible man would have had more chance of getting a beer....

Dani offered us fantastic customer service when we asked for something that was not on the menu she sourced it for us. Very polite, professional and friendly.

Yes yes. What more can I say. As far as I know it is the best hotel with a bar, dinning area, entertainment, gym and swimming pool in Guildford. As well it has a good atmosphere and staff 😎

Very friendly staff.. breakfast had BIG choice!i love that! Clean!

Great bar area with a huge bookcase and a stunning chandelier. Great part of town to enjoy drinks with friends.