Caffe Nero in Hastings

Likely to improve once staff learn how to steam milk.

Staff were so helpful and the drinks were so good.Recently found out that they're on Too Good To Go, which is just an added bonus!

Nice Coffee shop....nice staff

Great coffee and tea, super selection of delicious pastries great location

Good coffee. Good location. All the food is nice and good quality and the staff are friendly but good god are they slow. Anymore than 3 people in the que then go grow your own coffee because it will be quicker.

We were looking for somewhere to have a cuppa outside as the weather was so beautiful and noticed seating at Caffè Nero.We ordered the Grand size drinks which were a decent size. They were made fairly prompt and tasted good. Only let down was the cake selection, nothing jumped out and made us want have a nibble!

Nice store. Staff very helpful when drink spilt. Not an issue to help us clear it and replaced the drink for free. Thank you and will return when in the area. All Nero should have a team like yours. 👍

Usually get exceptional coffee/ hot chocolate here but today as my coffee was hot i took my first sip once nearly back to the car. Unfortunately it went straight in the bin . I asked for a single shot decaff latte which was extreamly bitter and VERY strong.not sure the lads head was in it as he served it at first to drink in not takeaway and i also had to remind him for the babychino. Very disapointed i hadnt tried it sooner because id have taken it back.

Nice cafe and the staff were welcoming. Saw someone who was homeless be served water by staff, who treated the gentleman with the same respect as anyone else. Was great to see and certainly worth recognising as excellent customer service

chipped glass. state of disrepair. sewage leaking in toilet. plaster hanging off. rubbish everywhere. avoid!I can almost guarantee Nero won't respond to this. can't defend the truth I guess?