Stb Pizza in Hastings

Listen. To. The. Reviews! I did not and I regret it.Our order was 45 minutes late and we paid £3 for the delivery, the customer service was appalling and worst of all… when the food arrived, it was cold!I ordered a XL and L chicken donner, which appeared to be both a small portion. Both kebabs were cold, pitas were slightly stale and had the tiniest bit of sauce.My partner orders the Tennesse Toffee Pie, it was FROZEN hahahaha. The delivery driver also had no change and was willing to give us a small bottle of coke… we said no and he reluctantly found change 😂£17 for cold, soggy, stale kebabs and a frozen desert which isn’t meant to be frozenDo not go here if you’re wanting a quality kebab after a long day and can’t be bothered to cook, it’s definitely p***** me off.

Usually order with STB and no problems but tonights takeaway is disgusting! 2 'large donner kebabs' looked more like a small. All 3 meals cold on arrival. Called to complain and was told on next order i will get a free kebab next rime i order. I asked if something could be done this evening and was told no as no driver!! You have lost loyal customers here. Would have left 0 stars but wouldnt let me

Doesn’t even deserve a star.. my other half’s family ordered pizza yesterday, it never arrived.. went down there, they hadn’t even started cooking it yet, oh and they unhook their phone so u can’t get through to them.. pizza was disgusting aswel.. bring back the previous owners!!😫

Over two hours for 1 pizza. Called several times and no real apology, or explanation as to why it was so late. Arrived cold and tasted terrible.Please don’t waste your money.

If you want food go anywhere elseWe are not from the area so we when on just eat and order from here we ordered wraps drinks and the tex mix chicken we didn't get the wraps and the drinks after calling the first time they thought I was joking the second time they couldn't hear me and can you hear me now they kept say no then hung up on me the last time they said they would not do anything a to stop calling

LESS THAN ONE STAR: Poor service, food didnt even arrive after 2 hrs and 15 minutes got a call to say they didnt have the available items. When confronted why they took over 2 hrs they just said they were stacked with orders with very little clarification, unprofessional and impolite. Cancelled the order.

Has to be the worst pizza I've ever eaten. When I ordered in the shop the man only accepted cash so I had to go withdraw it out, then after he touched the money he then went and touched the dough without washing his hands, when I mentioned to him if you could wash your hands he gave me a filthy look, it's called basic hygiene!I then got home and I am honestly disgusted I've found mould on the crust of the pizza! Absolutely horrified! Will never be eating here again, its a health hazard!

Absolutely diabolical.... Food arrived over an hour late. Opened the food to find a normal cheese burger instead of the monster burger, the kebab only took half the box when it was meant to be an XL and the salad was 3 half slices of tomato and a single lettuce leaf, the pizza topping was stuck to the top of the box and everything was cold, to the point the cheesy chips cheese was set solid.... Phoned up was promised replacement, 75 mins later and not turned up, they promised a fresh order the following day at 1pm,again never turned up. People who answer the phone are rude and couldn't care less. Only positive was the delivery driver who couldn't be nicer, he deserves to work else where and not with this poor excuse of a takeaway.

They delivered it 3 hours after the order, was basically just the pizza base, was awful, cold and soggy, they also dont like to answer the phone and when they do they just tell you it's on way or just put phone down

I've never written a bad review but this has really annoyed me. I ordered through just eat. The order came half an hour later than the tail end of the estimated delivery window. I phoned 10 minutes after the delivery window, they said it was just leaving leaving restaurant. When the food arrived and I saw that we were missing bits and it was the wrong drink, I phoned again, they guys just said "what do you want to to do, it's busy now". The food wasn't especially hot or tasty.