Bengal Palace in Lewes

Great service, great staff, and very fast service. Food was excellent. A great stop before getting the ferry!!

Absolutely beautiful food served by very friendly and accommodating staff. Highly recommended but I would suggest that you pre book so you're not disappointed. I cannot recommend highly enough and I came across from France for it.

Always amazing food, every time, the service from all the staff is incredible.Wouldn’t go anywhere else for a curry ⭐️

We came to "The Bengal Palace", Seaford on our way from Seven Sisters. We were 4 adults and a toddler. Reached there around 7:30 evening. Ambience was good. It took 30 min for someone like Mr. X's calibre to come and take our orders. Placed an order for veg stuffed paratha (for the toddler), garlic mushroom, and a glass of coffee. Mr. X did show an arrogant or rather sarcastic face when we placed this order, his arrogance or rather his response came from the fact that we were 4 and order that we had placed pretty less per his standards (please note Mr. X that it depends on customer how much food they would like to order, it does not depend on you or restaurant, hope you will take that into consideration in near future). More so, it seemed that Mr. X did not want to serve us, came to us and said that stuffed paratha may take 25 min to prepare due to the waiting time, if its OK with you, we can prepare, else you guys can take the next step to move out of the resto because we cannot serve you fast. The series of events went on. The salt/pepper and the plates kept on our table were surprisingly taken by Mr. Y to another empty table even before our order had come, seemed as if they were in rush to move us out of the restaurant. Pretty disgusting. The stuffed paratha came with no salt, garlic mushroom was not up to the mark and was too oily. The coffee was ok. Finally, when we asked for a bill, Mr. X provided the total bill rather than mentioning the split up of items we ordered in a hand-written note. We paid via card without asking any questions. Upon asking the bill/receipt, Mr. X made a sarcastic face, very inappropriate and unexpected. So Mr. X, please treat the customers well next time no matter what they order. Also, would be great if you could improve upon the attitude of serving customers rather than showing arrogance or irritation. Please do ask the customers whether they liked the food or not, no matter what they order. We are really annoyed with the unpleasant service and do expect some action to be taken for this occurence or at least not to treat next set of customers in this manner. Also having a good ambience but an unpleasant dining experience goes a lot in deciding what the customer wants next time when he/she visits the place. I may not expect a response or apologies from you guys, its absolutely fine for me, but please make sure that Mr. X,Y,Z may not show arrogance or inappropriate behavior in front of a new customer in the near future. I gave one additional star (2 stars) only because of ambience and coffee was just OK, would have given 1 based on service and rest of the food that arrived. Terrible experience.

Lovely food. Excellent. Very nervous as very rarely out by myself as not my usual circumstance. Not made to feel welcome. Reported feedback to management about being a woman eating out on own. My feedback I felt was fair and tried to be friendly as food was great but response very poor. Very sad to see such a response. Would not visit this restaurant again as a result.

Went on a Saturday night. Premises quite full and noisy with conversations. Service quite slow but staff running around busy all the time attending to customers that had arrived before our party. Drinks and popodums served, Kingfisher beer in bottles was lovely. Eventually our order arrived and it was delicious. Can't remember name of what I had but it was quite hot, the way I like it without blowing your head off. Best curry I have had in ages. The amount of people in there is testiment to the kind of restaurant it is, great!!!

Just had our first takeaway from Bengal Palace & it was just amazing , our chicken chilli masala tikka was to die for & the keema Naan was amazing as was the rest of our meal, beautifuly cooked & delivered hot by a lovely fella . Will definitely be ordering again next weekend.

Excellent customer service. All staff seemed friendly & willing to help. Restaurant clean, tidy, and nicely presented throughout. Despite turning up unannounced on a Saturday evening just as they were getting very busy [weekends best booked in advance generally] they were still able to accommodate us. Food excellent. Left feeling like a valued customer. Will visit again.

Decent family-run Bangladeshi restaurant. Called on a Saturday night for delivery. I was told that would take 1.5 hours, so opted to collect - which was supposed to be 1 hour. My food was late so I was offered a Tiger beer - ice cold bottle opened in front of me, clearly no dodgy business here (some restaurants serve open bottles filled with draught beer that may even have been watered). Lamb Chettinad from the separate Taste menu was very nice and pretty hot - portion was enough for two people. Onion bhaji starter - four pieces (in balls) - was also good. But chicken bhuna was disappointingly bland and chicken chunks in it seemed to have come from a packet. Restaurant was very busy with diners, who all seemed happy - apparently at weekends you need to book a table 5-7 days ahead. Looks a great place to eat in.

Excellent tasting food! Brilliant customer service and well spaced out, would definitely love to try more things on the menu.Place has disabled access and toilets.