Chopstix in Maidstone

I was going to Maidstone mall for the first time on 10/03/2022. It was my birthday on that day. Was roaming around the city centre with my husband. In lunch time, I was looking for a budget friendly restaurant as because we had already a dinner plan with my friends in the evening. We went to the mall, seen the chopstix and was look at the menu. When I see there is a lunch box where you can order either noodles or fried rice with any kind of chicken in just £5. I have seen some roasted kind of potatoes as well. I didn't want to eat heavy lunch therefore I asked the waiter can I get potatoes instead of rice with chicken? I was just asking. I wasn't demanded. Just asking normally. The waiter was so rude. He was telling me don't you see the board properly? Is there anywhere mentioned that potatoes with chicken? He was telling those lines so annoyingly and rudely and given an expressions like he is getting irritated by my question. I feel so bad because I was just asking normally. If he cannot give then he should tell politely. I was also working in hospitality for few years. He doesn't know what is customer service. Doesn't know how to talk to the customers. His behaviour was so bad. I don't know how the manager hired this kind of unprofessional and zero customer service skills workers. Will never visit again.

Visited today 25/03/22 for lunch. First time eating here. I can say the food was extremely tasty and enjoyed every mouthful. The staff were very friendly and even gave us a taste of the chicken as we were unsure on the flavour. Can't wait to return to try the other options.

Smelt beautiful .....but awful the green curry was not green curry but Chinese sauce Very oily, the salt and pepper potatoes blew your head off with the spices and had to be a side dish where as other stores you can have on your meal they actually came at an extra charge!. No extra sauces ie curry or sweet and sour,The pancake roll was bad mainly pea carrot potatoes .poor value for money . Been to other stores in the chain and this one has to be the worst really let the side down. Will I come back to this one.? No.

I'm regular costumer since 2017 and i travel a lot ,so I've tried many places. It is true that the taste and portions sizes have changed. From favourite place it become " i will never be back". Last three visits convinced me that the place is not what it used to be. But what was shock for me is i order large box of noodles and my favourite black pepper chicken and sweet and sour chicken. I had three pieces of the black pepper chicken and four of the sweet and sour. I mean three pieces for a large box ...

Food OK but tad expensive but what really annoys me is I asked for extra small box and they want 50p?Another time I was there I asked for extra plastic fork and they want 20p? Very stingy I understand if someone didn't buy anything but I bought a whole family meal. Also a bit untidy as probably staff have to clean as well as serve which isn't very hygienic imo

Portion sizes have handed and prices went up. Food quality has dropped. Bland food and servers looked miserable. A real shame, they where brilliant back in 2018. Will not going there again

My children really enjoy an occasional lunch here. Simple and easy. Food tasty!

Tastes nice and they give you a lot but I'm not really sure how to explain it, but the food feels cheap. If cheap-feeling foods aren't your thing then you might not like it here.

This place is good and nice but it has the potential to be even better, because the noodles and the salt and pepper chicken is too salty and also the place is quite dirty and the chairs are ripped too. It could be better if there were more options and the egg fried rice to have egg. However, there is good service and overall it is decent.

My wife who is Indonesian said it was tasty but when I tried it I found the noodles look nothing like the online menu, they much darker and have a total lack of vegetables despite being sold as vegetable noodles.