Chicken Cottage in Medway

Ordered on just eat for collection, came at the time advised however didn’t give the food till 15 minutes after, also didn’t have drink cups :/ so gave a big bottle instead.. also the lady was quite moody who served, not very good customer service.In terms of the food I ordered mountain burger meal (picture attached) other family members got, beef burger normal chicken burger, and popcorn bites on the sides no complaints with the food.

My partner bought me bbq chicken wings for dinner, I am intolerant to dairy and soya so he asked them first if they were in the ingredients. They informed him there was no soya or dairy and so he bought them for me. They 100% lied! Within an hour of eating them I was in agony with my stomach and was up all night in pain! Do not go to them if you have any allergies or intolerances because they will lie to your face 😡😡

Very clean place,food was delicious. The piri piri grilled chicken was just rightly done. I recommend the cottage chicken rice as well. Will visit again soon.

Please don’t eat at this place. The staff women is rude and the person cooking at the back is not wearing gloves or a mask but rudely says that she won’t serve us and then we came back with a mask kindly and we found our she’s serving others without mask and when we told her that it’s wrong and that her chef isn’t wearing mask she replied with “I don’t care”This place is spreading covid for sure. Please some one send a food and hygiene officer to this pace. Save your self and others by listing to the gov and wear a mask.

There were items missing from my order, when I called the restaurant to complain, they werent interested and told me I wasnt missing anything despite the fact I was reading the menu to them at the time. The man continued to argue then hung up the phone on me! The issue wasnt resolved, food was cold and very poor customer service. Very disappointing as I've ordered from here before without issue.

Would never have tried here if it wasn't on Uber eats, good job it is!Food is great, not greasy etc and you get all the extras (mayo, ketchup, salt, pepper & wipes) with the delivery.Portions are good and the price is cheaper than what you get from comparable places. Opens and delivers earlier than some other places also so perfect for lunch, will keep using.

Great food, I've been to this place multiple times. The food arrives hot and is delicious, the drinks are adiquate too. The negative star is due to two things: wait time being quite long, and also due to the tables not being bolted down. This means large families come in, drag the tables to each other and leave it there when they leave. This makes finding seating difficult.

Walked in and staff ignored me. Then they took pictures of themselves. To busy to take my order. One picture is fine but several others? NOT acceptable while I'm standing there. Ended up leaving. On the way out one of the polish (with an accent) staff members said "GO ON LEAVE" TWICE. Absolutely disgusting service. I will take my £20 some where members of staff aren't that horrible. Aviod at all costs!! Stick to something else. Waste of time!! Even lucky to get 1 star. To sum up unacceptable service.

The food was delicious and good quality, I tried their chicken and chips deal £2.99 for 2 pieces.They have alot of options from burger, wraps, fried chicken and grilled chicken.They have a nice seating area as well to sit compared to other places in the Chatham high street.

We tried to order on just eat, waited 2 hours, confirmed our phone number (twice) with the restaurant direct and apparently the driver couldn’t either call or find our building with one door!Just eat and Chicken Cottage pointed the finger at each other for blame and equally as useless!DONT ORDER! DONT RISK IT!