Nero in Milton Keynes

Staff are a little distanced. I'm disabled and in a scooter, I also wear hearing aids. They made no effort to pass the payment machine to me, I had to reach up and hope I tapped in the right place.I got no acknowledgment to my request to bring the coffee over, they all had their back to me so I'd have no idea if they answered.Someone with green hair brought it over so they must have heard which means they were just rude not turning round. However, much of the coffee was in the saucer with no offer to clean up the mess, she just walked away without asking if perhaps I needed anything else.Could do much better

Fantastic Brie and bacon Panini, best bacon ciabbatta rolls, vegan and vegetarian options available, ice cold Spring water and a wide range of coffee. Excellent customer service. Friendly staff. Disabled toilet available. Non-smoking café inside. Outside seating available.

Decent restaurant. Staff I Interacted with were polite and friendly. They have indoor and outdoor eating area. Food was nice especially the toasted cheese and mushroom slice. (to die for). My only gripe is the speed of service. Had to wait approximately 20 min before being served. Hence the 4 stars.

We do enjoy a drink and a bite to eat in Nero.Unfortunately very time we go we find that we have to wait for ages because it is always slow at the counter. My other problem is occasionally it is difficult to get an seat, because people buy takeaway and then take a seat, none of the staff seem to challenge them.Table clearing leaves a lot to be desired to.We will still go and enjoy the coffee.

I've recently been told I likely have coeliac disease by the Dr. I needed help finding a snack that was gluten free and Maeva took the time to show me the products available. Thank you so much for helping me feel comfortable. (I had a chocolate rice cake).

Lovely staff 5* service, but for the love of god… employ more people. The queues are super long and extremely slow!!! Putting me off to get my favourite coffee. Do something with this brunch

Sometimes the service is slow depending on who’s in but the staff are friendly and helpful. They always server good quality food and drinks. The atmosphere in here has a homily vibe and the seats are so comfortable.

It was really busy when we came here but despite this the service here was still really good. The que went down quickly and the staff were friendly and didn't put you under pressure to decide what you wanted to order. There is plenty of seating inside and outside the store but still inside. There's some really interesting cakes that were fresh and tasty!

Lovely food the slaw was tasty. But I asked for a table to be cleaned but no-one came so had to do it myself. Comfortable and spacious the first time we have been in that store

Great store, staff are always so friendly and helpful! Today I was served by the lovely Charlotte and Maeva, both are a credit to the store, and a special shout-out to Maeva who remembers me on each visit!Huge thank you to Dylan too who made my day today! Please pass on my thanks to head office!! Merry Christmas!