Papa Lui in Milton Keynes

Was with friends this evening who ordered food from this place and the service we received .Had high hopes and great expectations for this food as they always ordered from them but heard the manager was rude and and food was late and we were offered a lousy ice cream as compensation, had to laugh as we spend quite a bit of money with them.Businesses like this should be grateful for repeat business and look after their loyal customers , but think they need to go back to business school.DO NOT ORDER FOOD FROM HERE,poor servicePoor delivery communicationNot answering phonesRude staffCold foodNo order updatesWebsite was Ropey when orderingAnd food wasn’t the best☹️

Totally and utterly disappointed with the customer service with this restaurant. I have been a regular customer for years and i have regularly accepted long waiting times despite good food. Today after being an hour late, unable to contact the restaurant (because the manager “turned off the phones”) we were told next time we would get a “free ice cream”. By this point we were unsure if the order had even been accepted and were minutes away from considering an alternative restaurant.The manager disrespected me by not even offering a compensatory discount, stating he is “sick of people like us”.Will not be ordering from you again and will try very hard to deter future people from considering your business.

I am APPALLED at the service!! Over an hour and a half late, rude manager and driver! Whilst I appreciate their business, I tried to call over 15 times on different phones! 0 response! Absolutely terrible service! 0 compensation! They had the audacity to offer me an ice cream after I had to order from another store due to the complete lack of communication! I’ve been a regular customer for over a year, will not be ordering from here again!

My friend said let's go to this place after the gym, he said they were great. So long story short we went We had half chicken and rice with salad and a drink (can't remember how much it was) the chicken was cooked on a bbq grill the rice was flavoursome. Great tasting food, will be back 4 more.😋

Absolutely love this place! Service is always great, food is always piping hot, I order from bletchley and Woburn sands and the quality is pretty much the same for delivery, they are always friendly and accommodating to our requests, you get what you pay for and pizza is still good the next day!

DID NOT ORDER UNLESS YOU WANTBAD COMMUNICATION FROM THE BUSINESS ABOUT YOUR ORDER STATUS.It was the Jubilee weekend but if you can’t cope with the orders do not take them and communicate with your customers about the status of their orderAnd Answer your bloody phonesRUDE STAFFLATE DELIVERIESAND FOOD THAT IS COLD AND MEDICOPLUS THE MANAGEMENT INSULT YOU WITH A COMPLIMENTARY ICE CREAM ON YOUR NEXT ORDER….. reallyThis business is letting its self down, been ordering from them for some time had a couple of run ins with them but didn’t learnt from my mistakes until todayNEVER ORDERING AGAIN

What ever you do. Do not order from this company! DONT DO IT! Your food will not arrive. Very rude staff, patronising, constantly arguing with me on the phone. Felt like I was talking to someone in a very busy market. Ive Heard so much bad reviews relating to customer service. Why is this company still allowed to operate in business?

Minus stars if is possible...They accepted my order on Just eat I selected pay buy cash , was everything ok until the delivery time wich was passed and my order was still missing. I contacted the restaurant regarding my order and they say is buy cash paying, but sorry the driver didn't come for delivery. If will be the last restaurant on the world I didn't buy from there nothing. 👎👎👎

Pizza was cold and limp. it also hadn't been put in the box properly, it was spilling out of the sides and the slices were all jumbled up. The topping was hardly attached to the base. Very disappointing.

Believe me in my country all those takeaway would be closed down!! I was also at the back of this place, this takeaway is clean, fresh nice food hot food:) and the delivery (pizza) was made from ordering in 5 minutes🙂💪💪💪 I live 1min next to them.