Costa Coffee in Mole Valley

Never open, travelled 20 minutes on Sunday it being my local. It was meant to be open. No one there any.Just going to avoid

This used to be a good branch but has gone downhill and is to be avoided. Tables not cleared and seemed grubby. Coffee warm not hot, tray not clean. I left and went to Charlie and Ginger which is 5*. Sort it out! Down to staff!

They do really good coffee however I orders online and it said 5-8 minute til ready I got to Costa and was waiting ten minutes on top of the 8 minute walk which let them down hence three stars this used to be an amazing branch not anymore

LAZY female more interested in chatting than serving.Not impressed with the branch of Costa

I ordered click and collect on the Costa app and it said ready in 5-8 minutes I got there 10 minutes after I ordered and they hadn't even started my drink I was then waiting a further ten minutes for them to make my drink and they were not superbusy. This used to be a good branch before all the old staff left. I'm very dissapointed. Staff weren't particularly friendly either I hope they improve but for now my review is one stars. Costa should not say ready in 5-8 minutes if they cannot deliver at the expected time

This place has really gone down hill staff seem miserable slow service and no atmosphere..please sort out because I noticed your competition seem more busy.

Used to be a good branch now rubbish waited about half hour today for a Luke warm coffee that included a nice piece of plastic that I choked on, looked like it came from the milk container. Manager didn’t seem bothered just said won’t happen again I’ll speck to other staff before rushing off.

OK, the coffee is fine. However, the service is slowwwww, in the last 4/5 visits I've typically had a 10-20 minute wait for a single 'regular coffee', just not good enough tbh. The -best- local Costa is at/in Dorking - where it's as slick as you can get 👍

Very slow Barista. 5 out of the ten tables had plates and old coffee cups at them. Customers were left to clear their own table.Staff here need to step up a gear and look after the customers.

I have been there 3 times in the last week and every time the tables have not been cleaned. But your not supposed to sit down at a table with cups on because of previous customers. In the end I cleared the table. The only way I could sit down.