Bartley Lodge in New Forest

Staff weren't very helpful didnt seem to no what they were doing, meal was served so slow guest were complain and children were getting restless. Family room was meant to have four beds for children only had two, had to get more beds and make them ourselves at midnight, couldn't get ground floor room but was told there was a lift, but it only went to second floor at other end of building so had to walk the rest with my disabilities. Cooked breakfast seemed like it was hours old and warmed up in microwave. Hotel looked nice but that was it wouldn't go there again. Totally ruined my son's wedding, too many negatives.

Found the room a little warm, having said that there was a fan to cool it down. Pool is OK but need a little TLC, clean tho and quite bright. It's a little to far from town to walk but you can get a taxi reasonably quickly. Over all nice place.

As a young family we had this is a great hotel to stay at, our room had a bunkbeds for the kids and a nice size double be, with lots of room. staff made use feel very welcomed, evening meals were delicious along with breakfast, loads of parking, swimming pool was small but the kids had fun, loads of grounds too the kid to run wild will defiantly come back again.

So when we first arrived at Bartley lodge we was very impressed with the look of the building and how grand it looks. But when we got inside that soon changed. The staff are miserable and the room was awful there are cobwebs everywhere the toilet didn’t flush well the shower handle fell off. The complimentary biscuits in room had been half eaten and there were holes in the wardrobe. We then got a shock as to how much the drinks were and then when we sat down for dinner the food was awful. We left early the following morning as we was not going to have breakfast and for £20 ahead I was not paying that. . I would not recommend this hotel to anyone. And we were not the only complaint that morning. 🤬

We came here for afternoon tea. Beautiful setting and it was a lovely day so my granddaughters enjoyed the garden. The afternoon tea was lovely but definitely not enough food for 4 adults. One finger sandwich per person is a little miserly but the scones and cakes were delicious.Service was lacking and we really didn't feel 'looked after' but we did enjoy our visit.

Very beautiful hotel in wonderful location. Room had an odd odour to it that was soon rectified by opening the window. Pool area was a little disappointing as told towels and changing available. We arrived late in the evening and no towels available and the changing room area was flooded with water. Breakfast was yummy and staff very friendly. Overall a lovely stay. Thank you

We were gifted vouchers to stay at this hotel as a wedding present.We had a lovely time, we had to rebook a couple of times due to my wife being in hospital and the reservations team were understanding and very helpful.We finally stayed there last night and had a really nice time, they staff couldn't of been more helpful and the food was really good, we had dinner, breakfast and afternoon tea which were all lovely. Nothing was a problem and the waiter even made my wife a cocktail that was not listed on the menu. A perfect stay!

A very well presented, picturesque hotel on the edge of the New Forest. The building itself was beautiful with nice grounds surrounding.The staff were extremely polite and accommodating from the day of booking and throughout our stay.Extra requests were met without any hesitation, so another thank you to the Receptionist and Florest for the rose petals left trailing to and on the bed.Very quite and comfortable nights sleep. We did not try the food however the bar is well equipped and the pool was nice, a little more intimate than most larger pools.Overall, we very much enjoyed our stay here and will not hesitate to use again when we are in the area.

We needed a night away. We booked the suite. Omg our room was large watching TV while in a roll top Bath was just what we needed. Four poster bed. And a large spacious bathroom. Given only a 3 star and staying at some of the famous names 4 star hotel. Our room exceeded them any day. Being a fussy eater at breakfast they made up for this at no request from myself . The locally sourced sausages were out of this world. Now to cleanliness owning a cleaning company its all me and my husband do is look for how clean everything is. Our room yes a couple of marks on the carpet and paint jobs on the white furniture in the room but it's a 3 star not a 5 star luxury but it was clean and comfortable and our room based on all of that should be 4 star. Our only criticism we didn't book another night. We will be back and very soon

My partner and I stayed for a night while we were on our way to Portland. The room was a snug double but still felt very spacious. Bed was incredibly comfy and there was a makeup desk which made the mrs very happy. However, the shower left much to desire. The pressure was about as good as a watering can and I’ve seen more spacious cupboards. It was like something from a caravan. I have a caravan and if anything mine is larger.Furthermore, no one informed us that a wedding was taking place while we were there and I booked over the phone. I’m not being fussy but it would of been nice to get a discount considering we only had half as much sleep. The party was very loud so we went to the pool (open 24 hours) the pool was great and we swam around until about 12 at night. By this point the party had completely stopped. So we went to bed.The next morning we had a great breakfast many of the other guests seemed hung over. So I assume they had a great wedding.Bonus points for the fact they were dog friendly. And facilities were all spotless.Overall we were pleased with our stay. And will happily stay again.