Burley Licious in New Forest

The staff here were so sarcastic and rude we ended up walking out. I'm surprised they still have a business. Disgusting behaviour for shop staff and I would avoid and never recommend.

Last thing you need when you just want an ice cream is being lectured on face masks in a rude and "better than you" way. Walked out and got a far better and friendly service down the road.

The person serving was the rudest person I have ever had the misfortune to meet. I am surprised he still has a business if he speaks to people like he did to me and the customers behind me.He needs to go on a course dealing in customer service because he had know idea. If he doesnt want tourists visiting the area then shut his shop but he also needs to bear in mind its tourism keeping his business afloat.Thank goodness that the other shops locally were a lot friendlier and made up for this unfortunate man.

Avoid! Staff are very very rude, put a downer on our experience. If I could give 0 stars I would. However as the staff here was so rude we went over to The old farmhouse restaurant & tea rooms and it was a completely different vibe, staff were incredible. Don’t waste your time at Burley Stores!!

They do some great food, limited indoor seatings though

Never been happier to find such a lovely cafe pleasant staff, lovely food, great vegan options and smoothies and the village was completely over run by horses which was fantastic if i could give 10 stars i would, cheers for the service i live in kent but definitely going to come back the next time I visit the new forest

Burley Stores is a lovely traditional tea room right in the middle of the village. We enjoyed the New Forest ice cream and the cream tea (although the scone was a little more bready than I typically would prefer). There is limited outdoor seating but it still provided a pleasant stop during the day

Lovely family run business, great coffee and food! Blueberry cake was definitely a favourite! This is the place to go for a cream tea in Burley, you can sit and watch the ponies go past the window or sit outside and take in the relaxed atmosphere on a sunny day!

This is an excellent location for a light lunch and there is a good variety of food available.The problem when we visited last week was there was only one person on the till and one person in the kitchen which led to very slow service at the till and a long wait for the food - at least half an hour for a baguette.We enjoyed our visit and the food when it arrived!

A lovely lunch venue with good food and a breadth of options. Afternoon tea offered as well as light bites and main meals. Breakfast served til 11.30. Only problem was that it was a hot day so the door was open and there were wasps/flies everywhere...