Charcoal in New Forest

Only accept cash not convenient for walk ins. On Foodhub if you can plan to order but crazy no card payments never have cash.

Great pizza (love a crocodile special) and Parms! Sometimes slow delivery but most the time don’t have to wait long and the food is always good. Highly recommend.

Like others, have been using this place for some years - but, lately delivery has taken too long. Last time, ordered giving them an hour from call to delivery, 1hr 20 min later rang them, was on way, 10 min later driver was just setting off. 10 min later I rang, said will cancel order, apparently driver was"just leaving". anoth 10 min it arrived. Was good grub as usual but way too long to wait.

Chicken tika on a Nan or pitta bread. The girlfriend is laying in my bed but I’d rather tuck into this after a long day. Super every time for four years I’ve been ordering

I used to really like this place but the past 2 times the wait has been ridiculous. Today I waited 1hr 15 mins before I rang them and was told it would be a further 20min wait. it did then arrive in 20 mins but the chicken was not cooked in parts and both cans of coke were warm. I expect much better than this

Ist time of using this place. Fancied a parmo all night couldn't get one....then found Yorkshire charcoal. Absolutely fantastic, on time hot & the best I've ever tasted. Ordered a pizza too & again very fresh & hot & tasty. Recommended defo..well done 👦

Pure baba reheated curry from microwave. Burger was raw no cheese dirty salad and warm coke! Daylight robbery.

I have spent between £2- 3000 with Yorkshire Charcoal fresh over years of loyalty and the service was always good, in recent times I've recieved the worst customer service I have ever experienced, my last example- once I obtained my order after 3 hours of waiting and after numerous phone calls chasing the order the gentleman over the phone didn't even apologise. , poor service, average food. Strongly advise to not buy from this place.

With all the restrictions over covid and the need to keep customers safe i would have hoped the staff would have had worn masks. when i went not one of the staff had masks on and when asked why was told they didnt need to as they were working in the kitchen??? but one staff member did say he had a mask in his pocket As everyone know the virus wont go into kitchens. Will never have food from them again

I have used this place regularly in the past and it was always excellent. This wasn't the case with my last experience. After not using YCF for the best part of a year I ordered food via their website (not Eat Fresh or any other platform). The website notified me there would be a 50 minute wait. After 1 hour 20 mins I called them up and they appeared to have no record of my order. When I asked why, they said it was an issue with the Eat Fresh system. Confirming that I had not used Eat Fresh I was told the food was out for delivery as we spoke and that was why it was not on the system. With some scepticism I awaited my order knowing it was now more than 5-10 mins away. 30mins later, still no food. I called back and was told it was out with the driver as we spoke (again). I confirmed that the food order should be with me in the next 15 minutes and if it wasn't I wanted the cancel the order. This was agreed. 20 mins (over 2 hours total) later and still no delivery. I then called up to cancel the order to be told the driver was on my street as we spoke. This was clearly not the case as I have a good view of the street. I explained that I wanted my order cancelling and my money refunding. I also noted that I didn't appreciate being lied to. The order was cancelled and alternative food arrangements made. 25 mins later the delivery driver arrives with our food. Needless to say I called the office and told them I had called so why was it with me? After all the issues I expected the food to be complimentary with an apology. Instead no apology was offered and the food left with the delivery guy, presumably to be thrown in the waste. Needless to say I will never use YCF again.