Fanelli's in New Forest

Dosnt even deserve the one star! Rat or mouse droppings in my pizza box!!!! Avoid this place. Food standards agency now investigating. They will make someone ill

Absolutely disgusting I can’t even pick a slice up without my topping falling because it just flops and hardly not meat on it they’ve just filled the pizza out of peppers

Pizza delivered on time still hot and was very tasty, will definitely order again

Brilliant service made to collect on time greta value and just look at all those toppings!! Second visit since new ownership and it was already great now even better👌🏻

The worst pizza ever I wouldn't even give it a star had to to write this. I ordered a deep pan pizza and its not, its not even cooked the dough is raw maybe it is a deep pan if its cooked properly. When you try to call them says this number does not exist garlic bread on the raw side as well and they forgot my drink said they come back to drop it off and never did. The place should be shut down.

Got pizzas for the staff did us a great deal and the pizzas were spot on. Arrived hot and plenty of toppings! We will certainly be back for more!

Just got home after a long day's work couldn't be bothered to cook so ordered a pizza for collection was cooked really well and really enjoyed it this is now my weekly pizza treat 😍

Absolutely awful - 3 hours late.It’s been over 2 and a half hours now and still no food has come. I phoned for an update an hour ago and was told that it was on its way. They even apologised for the delay yet there has been no update since and no answer when phoning. I’m pretty sure they have closed and just decided that customers are not important. I will be phoning tomorrow and telling them how terrible that is to not even let me know the food isn’t coming. Shocking and so rude. Will never order from them again and will tell all my friends not to either. They don’t deserve the service.Update - locked up for the night and was shocked to hear delivery driver at the door at 23:15 when I’d ordered at 20:15! He seemed completely unaware of the delay but when I explained I tried cancelling through Deliveroo and had gone to bed he apologised and explained they had been very busy. They are clearly taking on more than they can handle

I never write reviews but I really feel that this needs to be said. If I could give no stars, I would.Quite honestly one of the WORST takeaways I have ever had! We spent a good £30+ on our food. It turned up really late. About 3 of our items were missing. The items that we did have were undercooked and cold. The "crust" (and I use that word loosely) was absolutely vile. It was soggy and just fell apart when I attempted to lift it. Neither of the pizzas were even cut when they finally arrived.So in conclusion:- it was expensive. If I'm paying this amount of money, I would expect it to be at least cooked and on time.- the pizzas were absolutely vile.- Fanelli clearly do not care about their customers if this is the absolute trash that they can serve!!You are better off just buying a nice pizza from tescos; atleast then you'll know for sure that it has a crust and that it's cooked.PLEASE AVOID AT ALL COSTS

Great pizza and really friendly service, best I've had in a long time. Not from the area, so ordered online having read Google reviews, slight trepidation but concerns were blown away by the reception we received and the quality of the pizza.The owner/manager/"Fred" was brilliant with my youngster, knew exactly how to engage children, provided a gift and served us promptly. Will use again if/when back in the area.Thanks to the staff!