The Buttery in New Forest

Everything about our visit today was fantastic, the service was welcoming and friendly, food delicious and cakes were beautiful. Very dog friendly too, the perfect pit stop for lunch!

We had a cream tea outside, the service was lovely and fruit scones were delicious. a table next to us had milkshake and looked an amazing

Staff were a little rude, but food was good! Hash browns in particular were amazing

Great place, stopped off for a spot of lunch, dog friendly, indoor and outdoor seating, really helpful and friendly staff, awesome selection of sweet treats like cakes and by fare the best cream tea I have had by far. Will be visiting again when in the area.

good food here in HUUUUUGE portions. All day breakfast would likely take half the day to eat.Easy parking and some cool signs on the walls.

This is a delightful tearoom with lovely, helpful staff. The food was delicious and well presented. The menu is varied covering from cooked breakfasts to cream teas with sandwiches, salads and cakes in between. Dog friendly. Thoroughly recommended.

Very warm and welcoming and appeared popular with those from the village as everyone seemed to know each other which is always nice. Priced pretty much as expected, was busy but just enough space to get us seated. Would recommend.

Stopped off in Brockenhurst for something to eat at lunchtime and luckily chose The Buttery...Friendly staff, great food and clean non-sticky tables...I would highly recommend eating here if you are in the area...

Bright,clean surroundings. Afternoon tea was fresh and tasty. Original artwork was on the wallsVery pleasant service and staff made us most welcome.

Okay, there's a massive issue here and it's the front of house serving. No organisation, ordering is in chaos. We had been sitting for at least 10 minutes, a waitress asked if we'd ordered, we said no, she then cleaned two tables next to us, walked off never to be seen again. Eventually I went up to the counter to be told to go back to my seat and then a waitress came and eventually took our order. The same happened to the couple opposite, the lady went up to the till after sitting there for 10-15 minutes, she returned to her seat. In the mean time a family came in and sat next to us. They were served almost straight away. This caused the young couple to get up and walk out in disgust. Another table had some of their order forgotten.Once the order is in and the food arrives it is absolutely lovely, but this cafe/tea room is in DESPERATE need of a front of house manager and some organisation. God knows how much business the owner is losing. The one lady who really seemed switched on didn't have a name tag, but was young with a nose piercing. I feel without her the place would fall into total chaos.