Itsu in Oxford

Usually a big fan of Itsu for lunch. This is definitely the worst one I’ve experienced, the sushi was a mess.

My experience at itsu was awful. And I hope it won’t in become sick from eating food from this place!I ordered my usual meal; miso soup and a sushi set.Mid way through the soup I found a piece of hair or fur, as it didn’t look like normal human hair. It was on the seaweed which is part of the soup. It absolutely put me off the rest of my food. I took it all to the till and showed it to staff. I was asked if I would like a refund for only the soup. I said no as I wasn’t able to eat the rest of my food after finding some fur/hair in it. So I asked for a refund for all of it (around £10).The staff took around 10 minutes trying to figure out how to refund me £1,20 as their systems weren’t synchronised. …I ended up not getting all of my money back and wasting a whole bunch of food which I could have enjoyed if not the hair/fur.The staff didn’t really seem to care, they just didn’t want to make a big deal out of the situation which is fair, but it made it seem like hair in their food is some kind of casualty for them. It was an awful experience, topped with an absolute mess within the whole restaurant. The dirty surfaces made me question the necessity of paying extra to eat in.

I love Itsu!!! The sushi/food portions are large and of great quality, and the prices are definitely reasonable! I definitely recommend the veggie sushi rolls and the udon options — this is a great spot for a quick and nutritious lunch! The seating is also quite nice.

Itsu was one of my favourite places for cheap, quick and decent quality sushi. Since they changed their concept from self service to counter service, Itsu has lost its key features: time and price. With the counter service, waiting times have dramatically increased. With only one person putting together orders you can see your food getting cold in front of you while standing in queue. Prices have increased by up to 30% (for avocado maki at least) and the student discount has been abolished. I hope Itsu realises soon how many costumers they are losing with their new concept and switch back to self service.

Just amazing! Everything ia so fresh. Food is amazing.

This place was perfect. All types of sushi & then some to pick from… and the woman who helped me was outstanding! I told her what I felt like eating and without hesitation she recommended and item and it was perfect! Thank you.

Delicious food but is very overpriced so I only order half an hour before closing time. I do like the selection of food available and the way that it is 'fast' food but is healthy and isn't full of oil.

Nice well proportioned Japanese food. Quick no frills help yourself service. Perfect for a quick light lunch.

"The protesters' place". Great for gatherings and with excellent access to key London venues, this is a place to enjoy on late summer nights, with a close friend or a loved one. Don't forget the drinks 😉

Worth every single penny, I would say one of the best Japanese food taste available in UK . Simply loved the experience of having Japanese cuisine at this place .