KFC in Oxford

You don't expect much from KFC, but this is shocking even from a KFC.I got maybe half of what I ordered, and the chicken was unbelievably dry, probably hours old. The order also took about 1 hour on uber eats.The worst fast food I have ever eaten.

The poorest KFC in the country.Been there couple of time never again.Last time I been there ordered chicken burger with cheepsChicken was uncooked uneatable and funny thing is the give me 5 cheeps in the bag exactlyKFC head office should look in to this

Very poor. The staff almost sleeping 😴. We have ordered a big family patry pack. They didn't give us completely full ordered. Very disappointed. Don't recommend. Never use again.

The worst delivery ever, cold overcooked greasy chicken , chips cold and late. The chicken was wings and 2 legs missing four breastsAvoid, even a small refund does not make up for a disgraceful meal for two.

KFC is KFC. you get what "some" things that you order!the problem also been noticing a lot with fast food chains around oxford....they put the Deliveroo, just eat, Uber eats, etc before the actually customer in the store. which is down right RUDE.

Food was excellent but the que was mental order got cleared and hadn't received my order had to ask after waiting another 10 mins seeing people getting served that had just ordered

It's a KFC ¯\_(ツ)_/¯ Their chicken is HFA approved halal, so that's a bonus for some Muslims. They also now have vegetarian (Quorn) burgers, which are pretty decent. The staff were friendly. No sitting, only take out. I got my meal relatively quickly.

Made a deliveroo order (for lunch) and the wait time was 3hrs!!! Tried to cancel, but KFC would not pick up. Resulted in having to physically go there and still the manager was ignorant and tried to make me order twice while not physically picking up the phone to verify to deliveroo the cancellation. It's infuriating as they do not care as the demand is high at this particular branch but they are willing to let their customer service drop. I must say I was really harsh to the young chap serving me and I must apologise for that as he is not being managed well. He did well and tried to help me out as much as he could, to which I thanked him once everything was sorted...I hope things work out for him. It's a shame he is being managed by someone so incompetent...truly disappointing experience.

Omg where on earth am I supposed to start. Its so unorganised. And to small! Glad i used the machine to order otherwise I wouldn't have been able to get my food. There was about 10 deliveroo drivers in there pushing and shoving trying to find orders the staff couldn't keep up. Someone came back as they messed up their order which made me check mine before I left. Good job I did one chips were missing and they couldn't print me a receipt. I had to tell 2 deliveroo staff to back off and they were pushing and shoving me while I'm trying to get my food! I was also given a small Pepsi with my large meal. And no coleslaw which I didn't notice till I got home !!!!!!!!!! The store can't keep up with the demand. Deliveroo needs to move to the Oxford store for delivery's. I won't be coming back to the cowley store again.

Terrible KFC. To start with the shop is tiny and is always rammed full of deliveroo drivers with their massive bags and helmets who seem to get preference over customers ordering in the shop.The staff are not exactly rushing around to get orders ready meaning a long wait even if you only want something small like a mini fillet.The food quality is pretty poor usually cold,overcooked in old oil and things missing from your order and stuff in the wrong packaging.Chips are horrendousLots of stuff on the menu you ask for and they don't have any.Alright for drunk students that's about it