The Charcoal Grill in Portsmouth

The worst burger ever had in my life, ordered a chicken burger with chips, the bun was rock solid the chicken was so dry and they gave little to no sauce nothing seemed fresh literally had one bite and straight in the bin, better of going McDonald’s and getting a mayo chicken. I don’t usually write reviews but I had to with this place , they should sell up and go home .

Absolutely dreadful. Not only did it have hair in it it’s uncooked. Don’t eat here unless you wanna be stuck in the bathroom throwing your guts up. Also, the chips were cold and soggy. Just terrible wasted my money and got refused a refund

Do not recommend!!. Burgers did not taste nice, cold soggy meat, chips cold, no salt as requested, garlic sauce too watery.

Call to order and told that they have no delivery slots and to call kens kebab.If I wanted to eat from a business that had such poor hygiene, I would not be calling you absolute disgrace.would rather lose business than look after a loyal customer.

Asked for a small chicken Donna and chips cheese and beans. Got told (after ordering) no beans, after about 10 times saying NO Meat. Got a small lamb donner and cheese and chips. Had to pay twice...Still waiting for my card statement. Don't order from here.

Never received food. Ordered at half 2 to be delivered between 340-400. Called up at 4 to ask for an update, to be told it was on its way. Called again at half past after sitting outside the house for 40 minutes to be told that it's been delivered and was also refused a refund after when I asked as I never received anything. Was also told they'd call me back about an update and never got one. Basically called a liar by the guy on the phone. I wouldn't be calling if I received my order. Don't bother ordering from here, they won't actually deliver it and then they'll accuse you of lying when you call to complain! Absolute joke.

Ordered food at 2:00 still waiting at 4:40 called up and was told no it has been delivered and we are lying. Great and we was refused a refund too, save your money and go elsewhere...

I ordered my food at 0055. By 0140 it hadn't arrived so I called back. They said it was on the way. By 0230 it still hadn't arrived. I got in touch with Deliveroo and they called the restaurant.The restaurant claimed it was delivered. I called the restaurant who said the delivery driver claimed to have delivered it. He was lying. I never got my food, they won't give me a refund and I am extremely unhappy.If I could give less than one star I would. You should avoid getting a delivery from this place like the Plague. You'll probably get ripped off like I did. Absolutely disgusting behaviour. I will never order from them again and I will never recommend anyone to use them.

The order was placed via Uber eats and one kebab order was incorrect. I contacted the restaurant and was handed over to the staff member who packed the wrong order. He denied making a mistake told me I was lying and after advising him I would return the wrong kebab to prove he made mistake he eventually agreed to send the correct kebab. He was unhelpful and rude and I will never purchase food from the kebab shop again.

Proper family run kebaby. A superior takeaway kebab establishment, support your local business you won't be disappointed. They have this amazing homemade chilli sauce which is far better than the rubbish bought in bulk chilli sauce you find in most other places. Good guys too.