Chez Mal Brasserie in Reading

Relocated to Reading from the US. Beyond impressed with the helpfulness of the staff. Thank you to Oakley and his kindness on my last day and helping me move my bags from one location to another. I could not of asked for a better experience.

I spent two nights at this lovely hotel in the heart of Reading whilst visiting the UK. The hotel has great facilities, clean & modern rooms and excellent food. The staff were very welcoming and a big shout out to Nick who gave a 5* customer service. Will definitely be returning when I stay in the area again. Highly recommended.

Beautiful, classy, quiet little bar in Reading. Exquisite cocktails, professional service, modern yet classic aesthetic. Highly recommend this hidden gem in Reading town centre. ❤️ Manu & Yogesh gave especially excellent service!

Nice hotel, poor aftercare.Rang to enquire about a missing coat. got fobbed off and never called back.

3 nightstands at this boutique hotel. Very handy for shopping/bars & restaurants in Reading. Just across road from railway, bus stations & taxi rank The staff were very friendly & helpful. Room 107 clean and modern, bathroom was thought out for use with a wheelchair. Coins- the room has not proper window view. The outlook is too dark, stright to air condition’s pipes. Picture below 👇.A very good breakfast - selection of pastries, juices, cereals & fruit, also a very nice selection of cooked foods too.Coins- pre ordered continental breakfast wasn’t delivered 🤷🏻‍♂️.Would recommend with remarks.

The stay was great, everything very clean. The staff was friendly and very helpful. Unfortunately there was no window in my room, so only 4 stars for the room. But the room was very big. Highly recommended from my side.

Very unhelpful reception and room smelt faintly of stale cigarette smoke. Advertises they will support later check out and the booking was accepted with a request for a one hour later check out, but then refused on check in unless paying an extortionate fee. No attempt at good customer service. Novotel around the corner accomodate no problem

Hotel very close to Reading station. Breakfast spread was decent. Bakery items were very fresh. Staff at breakfast counter were courteous unlike the receptionist who wasn't helpful.

Spent a night at this modern boutique hotel before setting off on holiday. The staff were very friendly & helpful. Room 107 very clean and modern, it was a disabled room and the bathroom was very well thought out for use with a wheelchair.A very good breakfast - selection of pastries, juices, cereals & fruit, also a very nice selection of cooked foods too.A good security idea in use was that the lift could only be operated by the use of room card key.We have booked to stay here again for one night on our return from holiday.Very handy for shopping/bars & restaurants in Reading. Just across road from railway, bus station & taxi rank.Would recommend.

It was a lovely evening, even though there was a couple of issues. Firstly, I couldn't add my cocktails at the bar onto my birthday dinner in the restaurant... This was frustrating as they said I couldn't leave the bar without paying! It was my birthday... I wasn't paying...So I had to wait for my partner to arrive and settle up the bar bill... How awkward... Then strangely, all the soft drinks my son ordered at the table, came from the bar?! So the services are joined up surely?Secondly, there the restaurant was not busy, yet we had to wait over an hour for our food, with only a small bread basket to nibble on but they kept topping up our drinks. In the end I had to say to the waiter, please can we have our food now... Ridiculous. However, the food when it finally came was delicious and we did overall have a lovely night. It was all just a bit slow and clunky.