Golden Rice in Reading
Where is Golden Rice?
🏠31 Whitley St, Reading RG2 0EG
Opinions
Crispin H.
The chicken curry is fantastic, asked for extra hot and it didn’t disappoint, lovely bit of spice. Well recommend 👍🏼quick delivery too, will order again.
Tom W.
Worse experience I’ve ever recieved ordered at 6.18 food arrives at 930pm phone number attached never answers and gets phone call to say sorry it’s late will be another half hour which turns into an hour and then to top it off food was rubbish never going here again they should not be allowed to trade under just eat coz they don’t care avoid at all costs
Verity P.
Love the food, have had takeaway from here a lot. It’s basic but really tasty and I’ve only ever had minor niggles with an order.There were some wobbles just before\ during when it changed hands but is back on form these days.People have mentioned delays but I can’t speak to that as I always collect and it’s fine.
Jakey L.
Another 1 star review for this place due to staff lying about delivering times and marking the order as delivered when it never arrived.Was told 45mins, then 30mins on top of that, followed by another 30mins. By the time we realised they we're flat out lying, the restaurant had closed and wouldn't pick up the phone.This place really needs to be held accountable and be removed from all delivery apps. And to stop accepting orders they don't intend to deliver on.Complete waste of time for everyone involved.Avoid this takeaway at all cost
Jay H.
Ordered via Just eat, got told order was delayed once, 30m later nothing else so requested asking how long it would be. They replied order delayed and should get it soon. I try calling via their Just Eat number and it just rings. I have to physically google the restaurant and call the landline number they have listed to find out that over 1hr 30m since I placed the order, they haven’t even started it. Only good thing was that they refunded me. Ive eaten from them before and they have always been slow and food nice, but never this slow!
Jessica H.
Ordered from just eat. Waited over 2 hours for food and it kept getting delayed. Called over 30 times and finally got through for them to say it would still be over an hour!!The situation with the world rite now is no excuse! Don’t take orders if you can’t cope and be honest with the wait time! Your only job is to cook food and deliver it to the customer you didn’t even do that. Maybe take up another profession...
Daniel F.
I would give this 0 if I could. We ordered through Just Eat at around 7:30pm, and were told that the delivery would be at 9pm. At about 9:15pm I used the Just Eat app to report it late and it told me a text would be sent to the restaurant and they would reply to me within 5min. This didn't happen, so I tried the number supplied by the app. This was a mobile number that was either engaged or rang out without answer.When I was finally able to get through, at 10pm, the gent was apologetic and admitted they had taken on too many orders. He asked the kitchen about my order and was told it would be at least half an hour extra before it even left the kitchen, and conceded that the delivery time would be "very late". We have cancelled the order as having it leave the kitchen 3hrs after the order was placed is unacceptable.The restaurant did not have the courtesy to contact me at all to inform me of the huge delay and did not bother to update the delivery time in the app at all.Don't bother with this place. There are bound to be Chinese takeaways that actually value their customers - these clearly do not.
Simon T.
We've order quite a few times from here and food is generally good. But it is often late, and tonight not only is the food an hour late (and counting), but they're not even picking up the phone. Assuming there's not some kind of emergency like a fire or someone injured, it's really poor to not even answer the phone.
Google R.
Recently ordered off just eat. I chose to collect it once the order was placed 10 min later the food was ready to collect. Food was piping hot and portion sizes were great. Rice was filled up to the top (of the tub). Chips were full to the top of the bag and cooked lovely not under cooked and not over cooked. Don’t understand why there are so many negative reviews for this place my experience was great.
Matthew T.
If I could give this restaurant a 0 star review I would, I just ordered from this restaurant and was supposed to be delivered by 18:45 and it is now 20:15 I have been on the phone to the staff at the golden rice since 18:45 because we saw a delivery being taken to our next door neighbors and were worried that it was ours so we called them up and found out that it was our order, so then we were trying to find out how to rectify the situation which ended with the restaurant receptionist, manager, delivery driver shouting down the phone at us saying it’s not their problem and that they delivered the food so that’s it then hung up, we tried calling them up but every time they just answered and straight away put it back down. By the end of it we didn’t even care about the food we just wanted our £91 back so we had to go through just eat and get a refund nearly 2 hours after our food was supposed to arrive!
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If you have any questions, you can contact Golden Rice by calling 0118 975 1337.
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In Golden Rice they specialise in chinese cuisine.
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104 customers of Golden Rice have given it an average rating of 3,0.