Paprika in Reading

I and my wife were roaming around paprika and i had seen a lot of brochures about this place so we had to give it a try. So i ordered chicken tikka masala and chicken jalfrezi, 2 of the most cliche and commonly ordered sabzis in UK for indian food. Both were more horrible that each other, the chicken tikka masala was uncooked and sweet and raw…. the jalfrezi was tasteless too and the chicken was not properly cooked either, it was hard to chew…. what a horrible experience, i gave 1 start coz i cant give lower than that here

Chicken korma was tasty but didn’t have much chicken in it. A little over priced for what it was. Staff were friendly

Took over 2 hours to deliver food. Tried to cancel and refund after an hour and a half, to which I was told no. Unhelpful and incredibly rude staff. Avoid at all costs!

I would like to speak to the owner of the restaurant. The man who take your phone call has just told me that he cannot send my order because they are very busy today. Why have they accepted my order on Uber eats… Highly unprofessional and very rude staff..

Been ordering here for over two years, always brilliant, fresh food delivered quickly. Chicken dhansak is fantastic, will only eat from this Indian restaurant in Reading as others have not been great. They also do private catering.

The food tasted good, was hot and arrived on time. No complaints there. However, I felt that the person I spoke to on the phone lacked customer skills. I requested a substitution and the answer was a quick "no, it does not come like that" to which I responded that "I am aware but I am requesting a substitution of equal value; Not a full portion of something else. What is the issue exactly with making this type of change?" but that was answered with a simple "ok, this time but not next time" and when I posed the question again as to why that was a problem essentially the person was not wiling to converse and hang up. Overall not the best ordering experience. It would have been good to be given a reasonable response, particularly one that demonstrated that they care about what their customers want.

I have always had excellent food and service from Paprika, the socially distanced drop off has worked well. I am sad to see some negative reviews as this restaurant has always had great food!

Me and my partner order a pretty large amount for the two of us. The food was outstanding, I would highly recommend Paprika. The brief service when collecting was great too. As we have recently moved to this area, we can't wait to try the whole menu!

Had a chicken tikka kebab from here last night and it was really good, served in naan bread. My friends had a mixed kebab and they were very happy aswell. Service was quick and the quality of food was top notch.

It's a little bit hit and miss. The portions do vary as does the curry itself (I'm guessing depending on who makes it). Delivery times do vary. If they say it will be with you in 45min be prepared for it to show up actually 90min after the order is placed. I've had both good meals and terrible ones from here. Take a chance though. When it's good it's worth it!