Starbucks in Reading

I visit this store regularly and am always greeted with a friendly welcome.The staff will always help where they can, and will always remember previous orders, which really adds a personal touch.

I'm sure the baristas at Starbucks are tired of seeing my face every morning but I can't function without coffee!I come through at a really busy time and they always have a great attitude, I know it's not easy to keep a smile on your face, especially with how many customers come through.But even then they're all polite, and when you can catch them before the morning rush begins, funny as hell.It's just not a good work day without the morning coffee 😂

My experience at this Starbucks has been amazing! I was served by Valentina - she was efficient and enthusiastic, really great customer service!! This has by far been the best Starbucks experience I’ve encountered!!

Every day the staff make my morning! They are always incredibly friendly and conversational with all the customers, quick to manage any queues and standards never drop 😊

One of the workers, Valentina is always extremely kind & friendly to me. Top tier service couldn’t ask for more.

i was recently served by valentina when ordering a caramel frap and was glad to see lots of caramel swirls and it was nice! thanks valentina!

Been to Starbucks Reading today very nice drink Frappuccino. Clean unit and good service

I ordered a coffee and chose a toastie sandwich which I handed to the girl. She said £8.50 so gave her my starbucks card to scan and then she asked me if I was paying by card. I said yes and paid by card - she then handed me my starbucks card back. I said "you didn't scan it" . She said "no because you paid" . I said "you asked me to Pay!". I asked her to put the points on my card she said it was too late, she couldn't do it because I'd paid. I explained how cross I was that she had the card in her hand and hadnt scanned it and then blamed me and wouldn't take responsibility for her error. She said it wasn't her fault as I was the one that paid. This is unacceptable, I was not rude or aggressive but I am extremely angry and want to tell everyone about how i was treated. I went back again and asked her to put the points on my card - she said she couldn't and reiterated that it wasn't her fault. How can it not be her fault when she had my card in her hand throughout the transaction and she asked me to pay? Please resolve this for me. Chk No 9723 13.49 on 5th May

I wanted to say I had a fantastic experience when ever I go to this station Starbucks . All the staff are fantastic and friendly especially Mashana & her team. I would go back to this Starbucks again.

I had Best coffee today at Starbucks. Great customer service by Starbucks team member.