Caffe La Delizia in Shepway

Dublcheck Cleaning Services EAST KENT visited here. Super friendly and helpful staff. Happy to recommend

AVOID!!! Possibly the worst experience I have ever had in a cafe. We decided to try this place out as we prefer to support local buisnesses than a chain (there was a Costa across the street.) The panini was nice but the bread for the baguette was stale. We ordered a frappé and a banana milkshake, had to send it back as the frappè tasted nothing like coffee and oddly had the taste of banana... where as mine just tasted like milk. The replacement drinks were even worse, frappè was flavourless and my banana milkshake tasted like gone off milk with banana added. It was awful. I kindly asked if we could just have a refund for the drinks but the owner then decided to get very rude and aggressive telling me over and over that my drink tastes like banana, and lecturing me about how long he has been making milkshakes.... regardless of what he thought it was still awful and tasted off, at £5 a drink I wanted a refund. He only agreed to refund the frappè but continued being rude and talking down to me making comments such as "if you wanted a mc donalds banana milkshake you should have gone there" to which I replied "have you ever heard of Gordon Ramsey's Kitchen Nightmares? Because that's what this place reminds me of." Just a horrible rude and unprofessional man. He should have just refunded the drinks! It wasn't a big deal, companies like that dont deserve customers I would recommend to support another local buisness instead.

Great coffee and friendly service. A proper coffee shop. And a nice place to people watch.

Perfect cup of coffee. Friendly staff and the outside seating is a great place to take a load off.

Nothing special. OK for a pop in. But chips were divine

Nasty Rude man! My 5 Yr old daughter was desperate for the loo, I took her and my 3 yr old into the cafe to ask if she could use their loo but there was no one at the front till. My daughter was starting to wet herself so I quickly took her into the toilet. Both children wanted a treat which I had said we could get once finished but upon leaving the loo, we were met by a very rude, blad, angry man that told me I was not allowed to use their toilets, as they are only for his customers and I should have asked,I explained the situation and that there wasn't anyone around to ask and apologised but he wasn't having it. We would have been your customers and you would have made 3 more sales but your vile attitude stopped that from happening.

Great customer service friendly staff lovely coffee 😊

Just tried cheese and onion pasty from here, tasted very burnt. Not pleasant at all. paninis are better. Quite expensive too £5.50 for a panini £3 for a vegan "sausage" roll.Service could definitely be better. Waited to be served and one lady walked out with an order and the other turned round to make coffee, both without acknowledging me. Didn't wait. Customer lost

Thank you! I have just had an all day breakfast delivered to my house as isolating. Wow! What an absolute delight. The food was wholesome, nutritious and very tasty! I was very pleased and also it was a very nice size portion. I would definitely recommend eating with Caffè La Delizlia

Good café place. Not busy at the time I ordered my drinks. Service was ok. Price is ok too. Recommended.