Jack's Shack in Shepway

The place is compact and has too many people in there using the bar aswell as the restaurant. Its a nice atmosphere but seems pressured because of space and customers. After ordering,they forgot one of the meals completely,until we asked where it was. The food was nice except the portions seemed small compared to the price charged. £6 for fish fingers,mash and beans child portion..

Slow service, not very attentive. Food was okay, but nothing to rave about. Didn't have any gluten free bread and wasn't very accommodating in my experience. Waiter had to keep going back to check simple things like soup of the day, if they had gluten free bread, or even cider! Even had to ask for an ashtray, when several people outside were smoking at the table 🙄 So overall, I wouldn't really recommend this place, though the food was alright, but not worth the price.

If I could give 0 stars I would. Overpriced, swimming in grease and unprofessional. Clearly a novice to running a restaurant. Think it’s cheeky to charge for a card payment (it’s 21st century) and we were very close to refusing to pay. Will certainly not be visiting again.

Good place to eat. And nice food. The staff their are nice to

Excellent service and great staff - very accommodating to the diner's needs. They will custom-create something to fit your tastes.

Just had a great family meal.Well cooked food and friendly attentive staff.Would highly recommend!!!

Good food pleasant and friendly staff, lovely ambiance

A MUST PLACE TO GO!!!EVEN DO TAKEAWAY FOOD TOO!!Small premises but a cracking little restaurant,Owner and staff lovely people,Home cooked food,All presented well and tasty,Nice little bar to have a drink,All sorts of food available.SteaksBurgersNachos and much much more.Hope this review helps people try this place, because I'm a customer that always goes back with the wife and kids.My T bone steak was delicious!!Thanks again Jack's Shack i shall return!!

Service is mostly good, more casual than some places but is also part of the charm. Food is good and well presented. Only downside is the slightly cramped feeling because it's a small place; though perhaps cozy would be a better term?

Delicious food served by friendly staff and in a nice environment. I really loved my visit here!