The Garden Restaurant at Clifton Hotel in Shepway

We held a small family wedding of 40 people at the Hotel. From first speaking with the Group General Manager, he had everything under control. We had very little stress and everything went like clockwork. In some cases they went above and beyond and we were more than satisfied with the day. The hotel staff and the wedding team were fantastic and I would highly recommend this venue.

This place is lovely. The outside and the location were appealing. The parking is not free so don't rely on booking.com stating it is, however its only currently (subject to change) £3 for 1 night. This is only if there is a space available, this is not guaranteed. The staff are all lovely, particularly the gentleman at breakfast who took our details and showed us to the table. He was friendly and approachable, nothing for any of the staff was too much issue, for this reason alone I'd come back. The room was dated and needed some TLC. There was peeling paint in the bathroom and dated tiles and a crack in the toilet that had been patched up. A shower curtain is not the way to anyone's heart, ever 🤭🤢. The room was clean and the bed was comfortable. The view, was amazing, it's such a shame the windows were clouded up between the paynes and they only open slightly. Breakfast was delicious, a great variety and hot. The sausages were fabulous, the black pudding had a funny taste. So, many positives and also some disappointment. I'd like to go back and experience a more luxurious stay. Room 470. Thank you to the wonderful staff.

Room window, despite being technically shut, had significant gaps around it letting the wind, noise and cold in all night. May as well have been open.Room decor and vibe was extremely dated.Elevator made me feel like I was in a horror movie where it's about to fall.The breakfast/restaurant area was nicely prepared. Self-service breakfast was ok.

Great ambience, funky decorations and wallpapers! The building has been maintained in its original state, so it's a little time machine. Great location and view of the sea 😊

A lovely friendly hotel. Our room had a sea view which added to the experience. Would recommend staying here. My only criticism would be how hot it is!! There was a fan in the room so not a problem.

Great seafront location and a marvellous victorian building. Rooms are comfortable, mine had a very spacious bathroom. The breakfast was excellent!!!

Comfortable stay, although the hotel is looking a little bit tired (no curtains in the room for example). Great choice for breakfast and the staff are very welcoming.

My friend and I was just walking past on Saturday evening we thought we would pop into the bar for a quick drink, we ordered two large wines and was astounded when it came to £20.25 and the wine didn't particularly taste very nice it tasted like the bottle had been open for a long time, not worth the money.

My children brought me here for Afternoon Tea on my birthday. Being a Monday, it was quiet but lovely.I was mostly impressed with how soft and tasty the sandwiches and cakes were. Really delicious.The scones were good too, but not soft, very tasty.Presentation was good as was the service.

Oh my what a place to go too. Amazing staff and I really do mean amazing staff. Rooms are huge and gorgeous. The restaurant is a Pierre white one and the food was amazing. There were 9 of us and the staff, hotel, restaurant just could not do enough for us. Made us feel very important. Great prices for an amazing place. Will look to visit again