Anatolia Barbecue Restaurant & Takeaway in Spelthorne

Cuisine: Brasserie

Where is Anatolia Barbecue Restaurant & Takeaway?

🏠 12 Woodthorpe Rd, Ashford TW15 2RY


Opinions

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Really tasty Turkish Food, we tried the kebabs and chicken sheesh. Food came pretty quickly, freshly prepared and tasted very nice. Chips were nice and crispy, not overdone and bill reasonable too. I would recommend this place which is a Halal outlet too.

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Enjoyed mixed grill and bulgur wheat..this is a five star..must try food joint...original taste...fast service...just that they dont take cards ..but there is a cash machine just in front of this place...

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unfortunately my friends i will give you an example good food or good shop can be this is nothing, first of all you have to be human and respect people - customers, I will give you to understand why I say this, I have hearing problems with doctor paper, he asked me something in the store to eat what to put in my food but I did not listen well and I ask them politely you can ask me again, and he asks me again full of nerves but unfortunately again I did not hear him I look at him but then he asks me again with anger and irony and slowly and then I understood him and then I did not want to make a fuss and I did not speak, I left. I want to tell you respect is above all after all but, did you convince or prove me they gave me and I paid cash because card do not pass black money in their pocket, I do not know, the government does not control them, that is, I have to have cash, who says that, I never go to this store again because they do not have education and respect, and anyway my advice the chip is very bad after 10 m. Is like a strong rock you can broke your teeth easy and is not delicious , for me I put 0 . Very disappointing.

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Firstly i counted 8 guys working on the front counter tonight.. there was nobody infront of me, but it took the man who served me almost 2 minutes to make eye contact and say hello. no other staff members said a word or acknowledged me before that. I asked the man serving for a lamb doner with a very small amount of red cabbage and lots of burger sauce which i offered to pay for, if it was too much hassle.. i watched him scribble my order down in short notes without any description, so i repeated it politely to make sure he understood. Literally 30 seconds later i watched the man put a small blob of burger sauce on my kebab and a massive helping of red cabbage.. i had to stop him and repeat my order back, which he then removed a large amount of red cabbage and put more sauce on top. There was still far too much red cabbage on it but he continued to wrap up my food really fast without offering a new one or asking if i was satisfied. Ive been to this place many times and was happy up until this point, definitely wont go back again now.If you dont have good customer service it doesnt matter how good ur food is.. ill go somewhere else. 8 guys on the counter and not one of them can take the initiative to turn around when the door blows open to say hi just a moment?? Anyway heres a few pictures of the slop i was served

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Interesting reading the reviews good and bad, but increasingly there are lots of bad. I too used to go frequently but every time my order was messed up and they were never apologetic or even nice about it, and if you complain you get bard.I’ve been in customer service my whole working life and manners and a smile cost nothing, but you always feel they hate you as soon as you open your month.I’ve been to turkey 4 times with work and holiday and loved it there and never found this kind of attitude in restaurants.The main reason I’ve now stopped going was the Lava bread. Recently it’s got more and more stale, that it cracks and falls apart if you try to pick it up and has the texture of cardboard.So now I’ve started making my own, it’s really easier then ordering from Anatolia so you don’t have to go through the gauntlet of grumpy men and wrong orders.I was thinking of bringing in my own fresh Lava in for them to try, which turn out beautifully soft and steamy when they come out of the oven and cost around £6 to make two at home including the cost of organic chicken and salad . Much better then expensive alternative.

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Great food and hospitality.I had both chicken shish and lamb shish in this restaurant take away. I have been visiting several times and the staff have always been consistent with the quality of food they serve and the presentation.The meat is fresh and tasty, the salad is fresh like it's been chopped to order or regularly changed , the fries are always fresh as if they are always using fresh oil. I love the side of tzatziki and Turkish bread while you waiting, I would love though if they could serve you with a shot of Turkish coffee or tea while waiting like they do in Turkey.Overall, the food is greatly fresh and tasty, the hygiene and cleanliness is excellent and the customer service is overwhelming.Well done Anatolia Kebabs, keep it up and looking forward to visiting you soon.

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Ordered a large Chicken Shish kebab on Friday the 1st October over the phone. Told it would be 15 minutes. I walked in & it was ready. Delicious food, efficient staff & always polite. Thankyou Anatolia.

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Food (10/10): This is by far my favourite Turkish take away/ restaurant and I believe one of the best tasting Turkish food in West London. They do local delivery. The chicken burger, although fried and not a fillet, tastes quite decent too. Portion sizes are more than enough for a person. I've always had the chicken shish and never been disappointed. Been a customer for over 7 years!Price (Avg per head): ÂŁ10 including one starter and a drink. Their take away price is very reasonable.Service (10/10): The staff are very friendly and polite.Atmosphere/ Occasion: Average atmosphere. You can eat with you family here. The toilets are very basic and look quite run down, however the restaurant is relatively clean. You could bring your family and have a nice meal. I wouldn't call it cosy but it's certainly functional.

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Amazing place, this is now mine and the mrs favourite place to eat a kebab. The staff are always very friendly and helpful. The shish never has any fat or gristle which you do get at many kebab outlets

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I just tried this place once and it was by calling. The delivery was very quick. We ordered house special and I thought it’s only for two persons but later I discovered it’s even enough for 4. I ordered can of Pepsi and they brought bottle 🤣 delicious but the rice not perfect for gulf countries. Price is perfect comparing to London.

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Frequently asked questions about Anatolia Barbecue Restaurant & Takeaway:
If you have any questions, you can contact Anatolia Barbecue Restaurant & Takeaway by calling 01784 252101.
In Anatolia Barbecue Restaurant & Takeaway they specialise in brasserie cuisine.
274 customers of Anatolia Barbecue Restaurant & Takeaway have given it an average rating of 4,2.